Supervisory Information Technology Specialist (INFOSEC)

Summary This position is in the Ronald Reagan Building and International Trade Center, 1300 Pennsylvania Ave., NW., Washington, DC, in the Bureau for Management, Office of the Chief Information Officer, Information and Process Management Division, at the U.S. Agency for International Development (USAID). Direct Hire Authority: This position is being filled using 5 U.S.C 3309-3318 or 5 CFR part 211 and part 337, subpart A, which is the OPM approved government-wide direct hire authority. Responsibilities Supervises a group of employees performing work at the GS-9 through GS-15 levels. Performs administrative and technical supervision necessary for accomplishing the work of the unit. Employs change management principles, strategies, and techniques required for effectively planning, implementing, and evaluating change in the organization. Oversees the development and implementation of IT architecture, infrastructure, and systems integration to align agency practices with government and internal regulations and policies, ensuring compliance across all enterprise-wide systems. Determines the appropriate products/services with stakeholder clients to define the project scope, requirements, and deliverables. Manages resources and monitors their output to mitigate risks. Take immediate corrective action when problems arise. Integrates configuration management, IT architecture, infrastructure design, systems integration, and testing into project plans. Ensures alignment with Agency enterprise architecture and considers future requirements. Participates in major agency-wide IT policy development efforts. Coordinates policy dissemination, manages IT policy maintenance, and develops mechanisms to measure IT policy effectiveness and compliance. Requirements Conditions of Employment Qualifications Basic Requirement: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Specialized Experience:GS-15: In addition to the basic requirement, you MUST have one year of specialized experience which includes a) Managing multiple high-impact information technology (IT) projects with responsibility for strategic planning, and resource allocation to maintain successful project delivery; b) Developing comprehensive information technology programs, to ensure compliance with relevant policies, standards, and regulations; c) Leading the design and implementation of IT governance frameworks to ensure alignment with organizational goals and regulatory requirements; AND, d) Implementing organizational IT policies, to ensure compliance with federal regulations and industry best practices. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-14). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. CTAP/ICTAP candidates will be referred to the selecting official if they are found well qualified. Well-qualified means an eligible employee who possesses the knowledge, skills, and abilities that clearly exceed the position's minimum requirements. A well-qualified employee must meet the qualification and eligibility requirements of the position, including any medical qualifications, suitability, and minimum education and experience requirements, meet all selective factors (where applicable); meet quality ranking factors and are assigned a score of 85 or higher; be physically qualified with reasonable accommodation to perform the essential duties of the position; meet any special qualifying U.S. OPM-approved conditions; AND be able to satisfactorily perform the duties of the position upon entry without additional training. A well-qualified candidate will not necessarily meet the definition of highly or best qualified when evaluated against other candidates who apply for a particular position. Selecting officials will document the job-related reason(s) for qualification determinations in the absence of selective and quality ranking factors. Education This position does not have a positive education requirement, therefore, transcripts are not required. Additional Information USAID is an independent Federal Government agency that receives overall foreign policy guidance from the Secretary of State. With headquarters in the District of Columbia, we operate in more than 100 countries worldwide, playing an active and critical role in the promotion of U.S. foreign policy interests. When crisis strikes, when rights are repressed, when hunger, disease, and poverty rob people of opportunity, USAID acts on behalf of the American people to help expand the reach of prosperity and dignity to the world's most vulnerable people. USAID employees and contractors must commit to maintaining a workplace free of sexual misconduct, including harassment, exploitation, and abuse, and adhere to USAID's Counter-Trafficking in Persons Code of Conduct. For information on the effort to counter all forms of human trafficking, including the procurement of commercial sex acts and the use of forced labor, visit http://www.state.gov/g/tip. For more information about USAID, visit http://www.usaid.gov. This announcement may be used to fill additional vacancies. These are Testing Designated Positions (TDP's) under the Agency's approved Drug-Free Work Place Program. All applicants selected for this position will be subject to random drug testing once they begin working for the Agency. Direct Deposit/Electronic Funds Transfer is required. Moving and relocation expenses are not authorized. Mythbuster on Federal Hiring Policies: https://hru.gov/Studio_Recruitment/tools/Mythbuster_on_Federal_Hiring_Policies.pdf. EEO Policy: EEO Policy Statement. Reasonable Accommodation Policy: USAID is committed to equal employment opportunity; therefore, reasonable accommodations are available to applicants and employees with disabilities. If you need an accommodation for any part of the application and hiring process, please notify the Reasonable Accommodation Division in the Office of Civil Rights at reasonableaccommodations@usaid.gov. Reasonable accommodation decisions are made on a case-by-case basis. To learn more about the Reasonable Accommodation Division, please visit our website at: https://www.usaid.gov/careers/reasonable-accommodations Veterans' Information: Veterans Information. Telework: https://www.telework.gov/. Selective Service Registration: http://www.sss.gov/.