Yancey Bros.
Condition Monitoring Analyst
Yancey Bros., Austell, Georgia, United States, 30001
Description
Who We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing:
As the condition monitoring analyst, you will evaluate machine conditions and trends, compile reports and make recommendations to customers regarding machine condition by utilizing the five elements of Condition Monitoring: SOS, Inspections, Electronic Data, Site, Repair History and Component Tracking and Site Conditions.
Primary Responsibilities:
Compile machine data to review, evaluate, and trend machine condition.
Provide service and maintenance recommendations from evaluations.
Develop and distribute Level 3 Condition Monitoring reports bi-monthly.
Distribute push report from Caterpillar monthly.
Generate leads from Scheduled Oil Sampling (SOS) results and machine Event/Fault codes.
Interface with customers regarding technical questions about their equipment.
Interface with sales representatives regarding technical questions about customer equipment.
Additional Responsibilities:
Field questions regarding VisionLink database.
Assist in maintenance of VisionLink database.
Assist or lead Product Link / VisionLink training for customers, sales reps, and/or technicians.
Participate in required safety program, and work in a safe manner.
Additional duties as assigned by manager.
Who We Are Looking For:
To be successful in this position you should be organized, with a focus on timeliness and accuracy. You should have strong computer skills, specifically in regards to Microsoft Excel. The ability to provide superior customer service is essential to this position as well.
Education/Experience:
Must have a high school diploma or equivalent.
Some college or technical training preferred.
Caterpillar technical experience required.
Required Qualifications/Skills:
Strong computer/internet skills are required.
Must be familiar with Microsoft Office, specifically Excel.
Must be able to communicate technical issues regarding machine health in easily understood terms to both internal and external customers.
Must be mechanically inclined and able to understand basic equipment operation and design.
Must be able to comprehend and explain satellite/cellular communication and GPS technology.
Preferred Qualifications/Skills:
An ideal candidate would have experience with Product Link hardware, VisionLink software, and experience repairing heavy equipment.
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.
Ideal candidates will demonstrate the following values:
Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude
What We Offer:
Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
Competitive Compensation
Individual Bonus Opportunities Available
401k Plan Strong Company Match
Employee Profit Sharing
Financial Wellness Coaching
Employee Wellness Program
Medical, Vision, Dental Insurance
Prescription Drug Coverage
Flexible Spending Accounts
Short & Long Term Disability
Group Life Insurance
Personal Time Off
Paid Holidays
Paid Sick Leave
Career Development
Tuition Reimbursement
Ongoing Training
Advancement Opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Who We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing:
As the condition monitoring analyst, you will evaluate machine conditions and trends, compile reports and make recommendations to customers regarding machine condition by utilizing the five elements of Condition Monitoring: SOS, Inspections, Electronic Data, Site, Repair History and Component Tracking and Site Conditions.
Primary Responsibilities:
Compile machine data to review, evaluate, and trend machine condition.
Provide service and maintenance recommendations from evaluations.
Develop and distribute Level 3 Condition Monitoring reports bi-monthly.
Distribute push report from Caterpillar monthly.
Generate leads from Scheduled Oil Sampling (SOS) results and machine Event/Fault codes.
Interface with customers regarding technical questions about their equipment.
Interface with sales representatives regarding technical questions about customer equipment.
Additional Responsibilities:
Field questions regarding VisionLink database.
Assist in maintenance of VisionLink database.
Assist or lead Product Link / VisionLink training for customers, sales reps, and/or technicians.
Participate in required safety program, and work in a safe manner.
Additional duties as assigned by manager.
Who We Are Looking For:
To be successful in this position you should be organized, with a focus on timeliness and accuracy. You should have strong computer skills, specifically in regards to Microsoft Excel. The ability to provide superior customer service is essential to this position as well.
Education/Experience:
Must have a high school diploma or equivalent.
Some college or technical training preferred.
Caterpillar technical experience required.
Required Qualifications/Skills:
Strong computer/internet skills are required.
Must be familiar with Microsoft Office, specifically Excel.
Must be able to communicate technical issues regarding machine health in easily understood terms to both internal and external customers.
Must be mechanically inclined and able to understand basic equipment operation and design.
Must be able to comprehend and explain satellite/cellular communication and GPS technology.
Preferred Qualifications/Skills:
An ideal candidate would have experience with Product Link hardware, VisionLink software, and experience repairing heavy equipment.
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.
Ideal candidates will demonstrate the following values:
Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude
What We Offer:
Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
Competitive Compensation
Individual Bonus Opportunities Available
401k Plan Strong Company Match
Employee Profit Sharing
Financial Wellness Coaching
Employee Wellness Program
Medical, Vision, Dental Insurance
Prescription Drug Coverage
Flexible Spending Accounts
Short & Long Term Disability
Group Life Insurance
Personal Time Off
Paid Holidays
Paid Sick Leave
Career Development
Tuition Reimbursement
Ongoing Training
Advancement Opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)