Supervisory Inventory Management Specialist (SPS)

Summary Incumbent serves as a Supervisory Inventory Management Specialist in the Sterile Processing Service (SPS) of the North Florida/South Georgia Veterans Health System. The incumbent is responsible for the supervision of SPS operations in support of a diversified range of medical activities and support related functions at this highly active Medical Center and/or Outpatient Clinic. Responsibilities Major duties include but are not limited to: Train staff to effectively realize the needs and wants of customers. Ensures that complaints from internal or external customers are received; investigated, resolved, or corrective action initiated. Fosters internal and external customer service relationships with supervisors, coworkers, and others in the organization. Keeps abreast of changing regulatory requirements/regulations and competitive industry practices impacting assigned functions, including organizational initiatives/changes. Monitors impact on existing activities and identifies/implements effective response solutions while maintaining acceptable service levels and work quality. Addresses any conflicts and disputes among the staff to ensure a positive Work environment and establish teamwork, the "I Care Values" as well as the overall VA mission. Provides fair, principled, decisive leadership to SPS employees inspiring a climate of productivity, effectiveness, and high morale. Ability to manage and interact with individuals of varying backgrounds. Ability to perform a full range of supervisory duties, including assigning, planning, and evaluating work, recommending awards, approving leave, identifying training needs, and resolving staff issues. Schedules, supervises, and evaluates the work of assigned staff engaged in sterilizing/processing/equipment/supplies and in setting up surgical instrument trays in accordance with established procedures. Work Schedule: Rotating shifts (0700-1530, 1100- 1830, 1500-2330, 1800-0330, holiday and weekends as needed. Telework: Not available Position Description/PD#: Supervisory Inventory Management Specialist (SPS)/PD00191A Relocation/Recruitment Incentives: Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/26/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. **Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade. You may qualify based on your experience as described below: Qualifying specialized experience - Examples of specialized experience would typically include, but are not limited to: Experience performing duties such as assigning, planning and evaluating work. Preparing work schedules and reviewing and approving employee leave and awards. Monitoring compliance with safety, sterility standards and inventory control procedures. Plans and reviews all inventory processes, functions, and related systems. Receives and reviews audits and survey/report findings to determine appropriate changes or corrective action required. Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have two (2) full years of progressively higher level graduate education leading to such a degree OR LL.B. or J.D., if related (Transcript required). OR, Combination of Experience & Education: Applicants may also combine education and experience to qualify at this level. You must have an appropriate combination of specialized experience and education (Transcript required). NOTE: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Verbiage displayed on your resume or application must contain your own words. You may refer to the competencies located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received that copied verbatim from the announcement will be evaluated and may be reviewed as falsifying your experience or application You will be rated on the following Competencies for this position: Customer Service Decision Making Leadership Learning Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is primarily sedentary but is not limited to such. The incumbent regularly conducts inspections of the SPS section and ward storage closets. A considerable amount of time is spent walking, pushing carts up to 250lbs, lifting, standing, stooping, crouching, reaching and sitting. Some light/moderate lifting up to 40lbs will be required to receive and/or verify contents in cases in addition to storing and reorganizing. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.