University of California is hiring: IT Business Systems Analyst, ERP & Resea

IT Business Systems Analyst, ERP & Research Administration Full Time 82205BR Job Summary The Business Systems Analyst provides essential functional support and expertise for Research Administration Systems (RAS) and related integrations or connected business processes in partnership with operational units (including Accounting, Research and Academic Departments) and technical units within UCSF IT. The Business Systems Analyst provides a critical bridge between the end-users and technical development resources. This position requires an advanced knowledge of the functional and technical aspects of system support (requirements, analysis, data, documentation) that extends through the design, programming, testing, and implementation phases. Problem solving and application of design principles and data structure, in combination with advanced technical knowledge facilitate the creation of solutions which improve and extend business applications. Includes full command of maintenance and operational procedures in merging the business requirements with software functionalities, and ability to isolate key design dependencies and decision points, combined with exceptional documentation and communication (written and oral) are paramount to this position. As a functional system analyst, the incumbent is expected to understand and validate all system functions routinely and repetitively in order to confirm system performance and results, as well as ensure integrity during upgrades. Responsibilities include: Daily end-user support and triage of highly complex system problems using incident management procedures and ticketing systems. Extensive data analysis and system integrity reviews. Gathering and documenting operational requirements from end users and key business stakeholders. Organization and translation of requirements into functional specifications that can be coordinated with development resources. Executing activities within established Software Development Life Cycle procedures that cover system design/documentation, knowledge management, fixes, enhancements, and upgrades. Performing related activities for new implementations and functionality. Creating training materials for system support and change management. Collaborating on and often leading cross-functional teams to solve highly complex business or systems issues. The Business Systems Analyst works with the entire Enterprise Applications Team to ensure successful implementation of software maintenance, new implementations, and support of all financial and administrative systems under the direction of the Research Admin System Manager, leveraging advanced knowledge and working with stakeholders in a predominantly independent fashion. The supported modules and business processes are subject to change due to organizational needs, and responsibilities may be realigned when the need arises. Required Qualifications Bachelor's degree in a related area and/or 3 years equivalent experience/training. Minimum 5+ years of related experience. 3 - 5 years of experience in functional/technical support of enterprise software Grants, Contracts, Projects, Billing, and AR processes. Knowledge of database table structures, functions, processes, integration, and design components. High proficiency in SQL, query creation, data extraction/organization, and analysis. Demonstrated ability to gather, synthesize, and prioritize highly complex end-user requirements. Able to effectively translate, summarize, and present requirements for technical and non-technical audiences. Experience working with developers (both in-house and third-party vendors). Preferred Qualifications Oracle Cloud Finance experience. 3 - 5 years of experience in an organization comparable to UCSF in terms of budget, size, complexity, scope of operation, and accounting systems. Advanced knowledge and utilization of application design, functional/technical documentation requirements, and testing methodologies. Demonstrated understanding of technical change management procedures in supporting enterprise software. Demonstrated effective communication and interpersonal skills. Ability to communicate business and technical information to technical and non-technical personnel at various levels in the organization. Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem-solving skills. Demonstrated ability to work with others from diverse backgrounds. About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. #J-18808-Ljbffr