NVA
Veterinary Technician Supervisor - Swing/Overnight Job at NVA in Alpharetta
NVA, Alpharetta, GA, United States
JOB TITLE: Emergency Services Technician Supervisor (Swing/Overnight)
DEPARTMENT: Clinical
SUPERVISOR: Clinical Operations Manager
The Clinical Supervisor is an experienced Veterinary Technician who possesses advanced people skills,
empathy, leadership skills, time management, and multi-tasking/priority management. His/her primary responsibility is managing patient throughput while overseeing patients and operations of the emergency department while on shift. The Clinical Supervisor is expected to lead by example; and will serve as a charge nurse and perform necessary administrative duties.
This position is collaborative in nature and responsible for communicating protocol changes, organizational/hospital news, staffing changes, and/or other pertinent information in a positive and timely fashion. Additionally, (s)he will facilitate interdepartmental communication and workflow; and identify gaps in protocols and processes to enhance and protect the patient/client/staff experience. The Clinical Supervisor will have dedicated administrative time. Such time will not exceed 30% of scheduled time, unless otherwise approved by the Clinical Operations Mansager or Hospital Director.
Essential Functions:
Provide leadership by supervising clinical support teams to facilitate effective patient care delivery. Provides total patient care; and assists others with patient care duties/tasks, i.e., diagnostics, treatment, ambulation, elimination, etc. Plans and directs care of emergency patients Assign patient responsibilities to ER team based on each staff member's level of competence. Monitor the condition of patients under their charge, recognize changes in patient condition, implement appropriate interventions, continuity of care, and patient safety. Maintains knowledge of equipment set-up, maintenance, and use, i.e., IV Pumps, monitoring equipment, drainage/suction devices, etc. Initiates emergency support measures, ACLS, protecting patient from injury. Clear understanding and enforcement of OSHA regulations and hospital safety. Ensure adherence to the hospital's policies and maintain compliance with standards of practice. Educate staff regarding the use of all equipment and supplies, safe patient handling techniques, safety procedures, and infection control. Maintains knowledge of PIMS documentation expectations required for patient records. Correspond with DVM's to ensure that all information is readily available to support team/patient care providers. Ensures that patient care supplies, equipment, and environment are appropriately maintained. Manage concerns about patient care, work environment, or co-worker performance, and report to Clinical Operations Manager and HR in a timely fashion Escalate questions or concerns pertaining to medical care delivery to the Medical Director and Hospital Director, as needed. Collaborate with the Clinical Trainer to onboard new hires and provide orientation, training, & development for staff and students, as requested. Deescalate potentially volatile situations involving clients and/or team members. Develop and post schedules for emergency teams 1-3 months in advance, and approve time sheets every 2 weeks prior to biweekly payroll. Works assigned rotating shifts that may include weekends and holidays. Perform other duties as needed.
QUALIFICATIONS:
Licensed Veterinary Technician Completion of an AVMA-Accredited Veterinary Technician Program 4+ years Emergency veterinary experience required. 3+ years supervisory experience required. Veterinary medicine preferred. Currently licensed in GA state, or able to transfer an out of state technician license if applicable. Excellent verbal and written communication skills. Strong work ethic and a cheerful outlook. Must be flexible and able to adapt to new situations. Ability to function as a team player and foster collaborative work environment Ability to prioritize multiple assignments/duties
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
DEPARTMENT: Clinical
SUPERVISOR: Clinical Operations Manager
The Clinical Supervisor is an experienced Veterinary Technician who possesses advanced people skills,
empathy, leadership skills, time management, and multi-tasking/priority management. His/her primary responsibility is managing patient throughput while overseeing patients and operations of the emergency department while on shift. The Clinical Supervisor is expected to lead by example; and will serve as a charge nurse and perform necessary administrative duties.
This position is collaborative in nature and responsible for communicating protocol changes, organizational/hospital news, staffing changes, and/or other pertinent information in a positive and timely fashion. Additionally, (s)he will facilitate interdepartmental communication and workflow; and identify gaps in protocols and processes to enhance and protect the patient/client/staff experience. The Clinical Supervisor will have dedicated administrative time. Such time will not exceed 30% of scheduled time, unless otherwise approved by the Clinical Operations Mansager or Hospital Director.
Essential Functions:
Provide leadership by supervising clinical support teams to facilitate effective patient care delivery. Provides total patient care; and assists others with patient care duties/tasks, i.e., diagnostics, treatment, ambulation, elimination, etc. Plans and directs care of emergency patients Assign patient responsibilities to ER team based on each staff member's level of competence. Monitor the condition of patients under their charge, recognize changes in patient condition, implement appropriate interventions, continuity of care, and patient safety. Maintains knowledge of equipment set-up, maintenance, and use, i.e., IV Pumps, monitoring equipment, drainage/suction devices, etc. Initiates emergency support measures, ACLS, protecting patient from injury. Clear understanding and enforcement of OSHA regulations and hospital safety. Ensure adherence to the hospital's policies and maintain compliance with standards of practice. Educate staff regarding the use of all equipment and supplies, safe patient handling techniques, safety procedures, and infection control. Maintains knowledge of PIMS documentation expectations required for patient records. Correspond with DVM's to ensure that all information is readily available to support team/patient care providers. Ensures that patient care supplies, equipment, and environment are appropriately maintained. Manage concerns about patient care, work environment, or co-worker performance, and report to Clinical Operations Manager and HR in a timely fashion Escalate questions or concerns pertaining to medical care delivery to the Medical Director and Hospital Director, as needed. Collaborate with the Clinical Trainer to onboard new hires and provide orientation, training, & development for staff and students, as requested. Deescalate potentially volatile situations involving clients and/or team members. Develop and post schedules for emergency teams 1-3 months in advance, and approve time sheets every 2 weeks prior to biweekly payroll. Works assigned rotating shifts that may include weekends and holidays. Perform other duties as needed.
QUALIFICATIONS:
Licensed Veterinary Technician Completion of an AVMA-Accredited Veterinary Technician Program 4+ years Emergency veterinary experience required. 3+ years supervisory experience required. Veterinary medicine preferred. Currently licensed in GA state, or able to transfer an out of state technician license if applicable. Excellent verbal and written communication skills. Strong work ethic and a cheerful outlook. Must be flexible and able to adapt to new situations. Ability to function as a team player and foster collaborative work environment Ability to prioritize multiple assignments/duties
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.