Kelly
$27.29/hr. 1st shift Passport Agent, NYC
Kelly, New York, NY, United States
Kelly Government is seeking Passport Agents in New York City on 1st shift who will process US passports. Passport Agents will ensure meticulous accuracy and uphold the highest standards by meticulously reviewing passport applications and verifying printed materials. We're looking for detail-oriented individuals with a keen eye. You'll leverage your strong computer skills and collaborative spirit to thrive in a fast-paced environment. Overall, this position plays a key role in ensuring the smooth and secure issuance of US passports. If this opportunity aligns with your interest, we encourage you to apply.
Shift Hours: 1st shift
Pay rate: $27.29 an hour
*This is not a short-term temp job. This is a long-term job opportunity.
**This is not a remote position. This is on location at the Passport Center in NYC.
Requirements:
Job Summary
This role is responsible for processing passport applications and ensuring their accuracy and security. Duties include:
Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. Kelly Government Solutions is a strategic supplier and business partner to the federal government and its key suppliers.
Kelly Government Solutions (KGS) is a specialty service of Kelly Services, Inc., a leader in providing workforce solutions. KGS provides experienced staff to the federal government and its key suppliers, including prime and small business contractors. Through services such as government contract staffing, workforce management and project management, and contract compliance services, KGS can supply talent to both public and private sectors alike. KGS offers engineering, IT, administrative, scientific, and healthcare professionals the opportunity to work with many of the prestigious Government organizations worldwide. Visit www.kellygovernmentsolutions.com
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Shift Hours: 1st shift
Pay rate: $27.29 an hour
*This is not a short-term temp job. This is a long-term job opportunity.
**This is not a remote position. This is on location at the Passport Center in NYC.
Requirements:
- High School Diploma or GED
- Minimum 1 Year of Administrative or Call Center Experience: Previous experience in a fast-paced administrative or call center environment is a plus!
- U.S. Citizenship Required
- Proficiency in Microsoft Office: We seek candidates with strong computer skills and proficiency in Microsoft Office applications.
- Typing Speed of 25-30 WPM
- Sharp Attention to Detail: Excellent hand-eye coordination is necessary for precise quality control.
- Physical Abilities: The ability to perform repetitive tasks such as lifting, standing, sitting, and reaching is essential.
- Endurance: We require the ability to sit or stand for extended periods.
- Clear and Professional Communication: Excellent communication skills are crucial for interacting with colleagues and stakeholders.
- Quality Control Focus: You'll meticulously inspect printed passports and adhere to established procedures for document sequencing.
- Security Clearance Required: This position requires the ability go through and obtain a Government Security Clearance (MRPT Public Trust).
- Ability to Lift 30-35 Pounds: Occasional lifting mail packages and other similar objects is required.
- Overtime Availability: A willingness to work overtime as needed is preferred.
Job Summary
This role is responsible for processing passport applications and ensuring their accuracy and security. Duties include:
- Data Management: Learning passport processing software and using it to retrieve application information, update status, and generate labels.
- Security and Quality Control: Maintaining control of passport books and cards, reviewing applications and printed materials for errors, verifying usage reports, and operating passport printing equipment. This includes using an optical character reader, chip writer, and data entry to ensure information accuracy.
- Processing and Prioritization: Removing or rejecting applications with errors, prioritizing work (expedited passports), and filling out tracking sheets or reports.
- Mailing: Generating address labels, attaching them to envelopes, and sending them through postal machines.
Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. Kelly Government Solutions is a strategic supplier and business partner to the federal government and its key suppliers.
Kelly Government Solutions (KGS) is a specialty service of Kelly Services, Inc., a leader in providing workforce solutions. KGS provides experienced staff to the federal government and its key suppliers, including prime and small business contractors. Through services such as government contract staffing, workforce management and project management, and contract compliance services, KGS can supply talent to both public and private sectors alike. KGS offers engineering, IT, administrative, scientific, and healthcare professionals the opportunity to work with many of the prestigious Government organizations worldwide. Visit www.kellygovernmentsolutions.com
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Why Kelly® Government Solutions?
Looking to connect with premier government agencies or the top 25 federal government contractors? Kelly Government Solutions partners with these organizations to create expert talent solutions that solve the world’s most critical challenges. We offer a variety of full-time, project (SOW), seasonal, and surge support opportunities in science, engineering, technology, professional, and administrative support roles. Our experts will connect you to the opportunity that fits your schedule and interests and handle the details of transferring and processing all levels of security clearances. It’s just another way we make the job search work for you.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.