Career Navigator

Position Summary: The Career Navigator provides services that may include career counseling and coaching, evaluation, transitional employment, employment and career readiness training, job placement, retention and support services, case coordination, tracking, and reporting activities. The Career Navigator will interact with internal and external teams to deliver seamless, in-person services to individuals and ensure that positive relationships are maintained, resulting in optimal employment outcomes for individuals served, including justice-involved individuals. The role requires the ability to build trust and develop strong, supportive relationships with clients, as well as a commitment to serving them through various communication channels (in-person, email, and phone) as needed. Job Type: Full-time, In-person (not remote) Location: South Bend Job Pay Perks: • Typical Starting Pay Range: $19.50–$21.00 per hour • Goodwill Industries of Michiana prioritizes work-life balance. We offer competitive pay, flexible hours, a variety of benefit options, and an employee discount. • o Benefits: Generous paid time off (PTO) program, competitive medical, dental, and vision plans, employer-paid life insurance, 403(b) plan with employer match, and employee discount! • o Opportunities for career development and advancement Responsibilities: Day in the Life: In a typical day, a Career Navigator can expect to perform the following services: • Career Navigation Services: Provide job placement assistance, job retention support, career counseling, and maintain a job network. Offer individualized support and guidance, leading to optimal employment outcomes for all individuals served, including those who are justice-involved. • Case Management Coordination: Deliver comprehensive, coordinated services tailored to each individual's needs. Serve as the main contact and coordinator for the individual and other involved partners, persons, or agencies through job placement services, ensuring seamless support for justice-involved individuals. • Documentation: Maintain complete, accurate, and timely documentation of individuals served by following established procedures, funder requirements, and relevant laws. Regularly organize and report essential caseload information to support program and organizational goals within Caseworthy. Qualifications: Required Knowledge & Skills: • Organizational Skills • Ability to meet deadlines and achieve required outcomes • Adaptive and open to change and flexibility within the role • Proven verbal and written communication skills; comfortable using email, phone, and in-person meetings to communicate with clients • Capable of multitasking • Independent decision-making skills • Ability to build trust and relationships with clients, especially justice-involved individuals • Experience successfully managing a caseload • Knowledge of data privacy requirements and ability to maintain confidentiality of sensitive information • Ability to work in a team environment • Proficient in Microsoft Office Suite and accurate data entry into computer-based systems • Must have a valid driver’s license Prior Experience & Education: • Relevant Experience Required: 1-3 years • Education: associate degree or bachelor’s degree in a related field preferred Compensation: $38,500

• Day in the Life: In a typical day, a Career Navigator can expect to perform the following services: • Career Navigation Services: Provide job placement assistance, job retention support, career counseling, and maintain a job network. Offer individualized support and guidance, leading to optimal employment outcomes for all individuals served, including those who are justice-involved. • Case Management Coordination: Deliver comprehensive, coordinated services tailored to each individual's needs. Serve as the main contact and coordinator for the individual and other involved partners, persons, or agencies through job placement services, ensuring seamless support for justice-involved individuals. • Documentation: Maintain complete, accurate, and timely documentation of individuals served by following established procedures, funder requirements, and relevant laws. Regularly organize and report essential caseload information to support program and organizational goals within Caseworthy.

Compensation:
$38,500 per year