QUALITY ASSURANCE SPECIALIST
Illinois Department of Human Services, Naperville, IL, United States
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12351056 Location: Naperville, IL, US, 60563 Job Requisition ID:[42952]{lang="en-US" careersite-propertyid="customfield2"} Job Requisition ID: 42952\ Closing Date/Time: 12/03/2024\ Agency: Department of Children and Family Services\ Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015\ Skill Option: Health and Human Services\ Bilingual Option: None\ Salary: Anticipated Starting Salary: \$7,966/month (step 1b); Full Range \$7,966 - \$11,759\ Job Type: Salaried\ Category: Full Time\ County: DuPage\ Number of Vacancies: 1\ Plan/BU: RC063 This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this positionMUSTapply electronically through the illinois.jobs2web.com {target=" blank" rel="noopener"}website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors {target=" blank" rel="noopener"}employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Posting Identification Number42952 Why Work for Illinois? \ Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether youre helping to improve schools, protect our natural resources, or support families in need, youre part of something biggersomething that touches the lives of every person who calls Illinois home. \ No matter what state career youre looking for, we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois. Position Overview The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Quality Assurance (QA) Specialist. Under administrative direction, this position will support the implementation of DCFS Continuous Quality Improvement (CQI) processes and activities, both regionally and elsewhere in the state as needed, and for all service lines. This position will provide QA/CQI technical assistance, consultation, and support to Regional Administrators and other regional staff. This position will be responsible for routinely evaluating both DCFS and Community-Based Partners (CBP) practice and outcomes through various data reports, dashboards, and warehouses. The position will be responsible for providing user-friendly data reports to regional DCFS and CBP leadership through established and new CQI teams in order for data-based decision-making to occur. With the provision of these data at CQI teams on a regular basis, this position will be responsible for guiding regional DCFS and CBP staff through DCFS established cycle of improvement (PDSA, or Plan-Do-Study-Act) in order to move the needle on performance toward achievement of child and family outcomes. This position provides a great opportunity for someone who is passionate about children and interested in providing leadership in the pursuit of quality assurance and continuous quality improvement in the services we p rovide. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational