Regional Business Manager , Reverse Logistics
Amazon, Sunnyvale, CA, United States
Description Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create? Key job responsibilities In this capacity the Reverse Logistics Regional Business Manager will: 1) Lead the global and regional strategy for Reverse Logistics and participate in strategic business reviews with Reverse Logistics suppliers 2) Lead the sourcing and selection of one or more Reverse Logistics suppliers in alignment with the overarching Reverse Logistics strategy and within the Return Services framework. This includes overseeing contract management, adherence to agreements, delivery performance, cost control, and social responsibility. The Reverse Logistics Business manager will be a strong advocate for the suppliers within the organization while also providing critical feedback to drive continuous improvement. The RL Regional Business Manager is a forward-thinking and analytically adept leader who excels in developing and executing strategies to drive both immediate and long-term business impact. With a deep understanding of business and product operations, this role demands the ability to operate across various functions and influence a wide range of stakeholders. The ideal candidate demonstrates strong business acumen and expertise in leveraging product operations to achieve exceptional growth within tight deadlines. The position requires building collaborative, long-term relationships with a holistic business perspective, rather than focusing solely on individual products or suppliers. Responsibilities include a solid grasp of reverse supply chain operations, third-party supplier outsourcing strategies, manufacturing models, and consumer electronics product lifecycles. Effective judgment is essential for addressing issues and driving change. Additionally, the role demands excellent relationship-building skills to engage, influence, and negotiate with both suppliers and internal stakeholders Sr. Executive levels. Global travel up to 30% per year A day in the life The Regional Business Manager is the strategic and execution relationship owner for the Amazon Devices Reverse Logistics suppliers that provide screening and repair, test engineering design and development, planning, and procurement services in the Amazon Devices Reverse Logistics space. About the team The Amazon Devices Reverse Logistics team spans the globe from China, UK, EU, and the US (Kentucky, New Jersey, Virginia, Sunnyvale and Seattle). The team leadership is composed of long term Amazonians with deep knowledge and experience in the consumer electronics returns space and a passion for Amazon's peculiar ways. We welcome applicants from all backgrounds and experiences. Basic Qualifications Professional Degree (Bachelor’s degree) 10+ years of product or program management, product marketing, business development or technology experience with a proven track record of executing the strategic vision Experience converting insights into strategy and communicating complex ideas clearly and logically in written communication Experience with feature delivery and tradeoffs of a product Experience owning/driving roadmap strategy and definition Experience working within cross cultural teams, leading projects/initiatives across a matrix organization and driving toward consensus Preferred Qualifications Strong communication skills Proven analytical / decision making and problem-solving skills Advanced Degree (MBA, M.A., M.S., or another post-graduate degree) Experience presenting to executive leaders and a variety of internal and external audiences Experience leading and negotiating complex negotiations Results oriented with strong bias for action, even in ambiguous situations Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.