Head Teller

Process deposits and withdrawals in accordance to bank policy and procedures; keeps records of money and negotiable instruments involved in financial transactions by performing the following duties. Supervise teller line and process a variety of financial transactions including check cashing, withdrawals, deposit and loan payments within the banks policy and procedures. Assist tellers with more complex tasks, back-up tellers and performs teller duties as needed. Responsible for vault and the auditing reporting and balancing of cash drawer.  

• Greet and service clients in a friendly and courteous manner.
• Identify counterfeit currency.
• Cash checks, process withdrawals and pay out money after verification of signatures and customer balances.
• Place hold on accounts for uncollected funds.
• Transfer funds between accounts when requested by clients.
• Maintain security of vault, night depository through dual controls.
• May complete ATM Daily Proof and assist with weekly/bi-weekly ATM Proof and Replenishment. May maintain security of ATM through dual control.
• Provide support to other teller units when needed.
• Assist in training of new tellers.
• Assist with the daily Financial Center Proof.

JOB REQUIREMENTS:

• High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required 
• Minimum 3-4 years teller experience in commercial bank setting
• Experience in financial services industry, preferred
• supervisory experience, preferred

Flagstar is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, or nation