Creative Financial Staffing
IS Analyst (on-site) CT
Creative Financial Staffing, New Haven, Connecticut, United States,
IS Analyst - On-Site - New Haven, CT This is position is on-site in CT - out of state applicants will not be consideredExpected Salary * *** $60,000-$70,000 (based on experience)Why take an IS Analyst role with this company?
Access to state-of-the-art technology and hands-on projects in a dynamic law firm environment
Work closely with senior managers and a collaborative IT team spread across multiple locations in the US
Enjoy in-office perks like a free gym membership and covered parking in the New Haven office
Comprehensive benefits including health, dental, and 401k, with first-day PTO and sick time accrual
What will the IS Analyst do?
Provide 1st and 2nd line IT support, handling both phone and desk-side assistance for legal software like Microsoft 365, iManage, and Elite 3E
Build and troubleshoot laptops, desktops, and mobile devices, and manage video conferencing systems like Cisco and Logitech
Support firm members in multiple locations remotely and in person as needed, while ensuring quick resolutions of IT issues using TOPdesk ticketing
Collaborate on IT projects and operational initiatives, assist in server/network tasks, and provide new hires with their technology setups
What the company needs in an IS Analyst
3+ years of experience in a law firm environment, specifically supporting Document Management Systems (iManage preferred)
Strong working knowledge of Microsoft Office 365, Active Directory, Exchange Online, and IP networking
Ability to diagnose and repair PC, laptop, and printer issues, with solid experience in mobile device management
Customer-focused approach, able to work independently and as part of a team, with excellent communication and problem-solving skills
CFSNOV2024#INNOV2024#CBNOV2024#ZRCFSTECH#LI-MH3
Access to state-of-the-art technology and hands-on projects in a dynamic law firm environment
Work closely with senior managers and a collaborative IT team spread across multiple locations in the US
Enjoy in-office perks like a free gym membership and covered parking in the New Haven office
Comprehensive benefits including health, dental, and 401k, with first-day PTO and sick time accrual
What will the IS Analyst do?
Provide 1st and 2nd line IT support, handling both phone and desk-side assistance for legal software like Microsoft 365, iManage, and Elite 3E
Build and troubleshoot laptops, desktops, and mobile devices, and manage video conferencing systems like Cisco and Logitech
Support firm members in multiple locations remotely and in person as needed, while ensuring quick resolutions of IT issues using TOPdesk ticketing
Collaborate on IT projects and operational initiatives, assist in server/network tasks, and provide new hires with their technology setups
What the company needs in an IS Analyst
3+ years of experience in a law firm environment, specifically supporting Document Management Systems (iManage preferred)
Strong working knowledge of Microsoft Office 365, Active Directory, Exchange Online, and IP networking
Ability to diagnose and repair PC, laptop, and printer issues, with solid experience in mobile device management
Customer-focused approach, able to work independently and as part of a team, with excellent communication and problem-solving skills
CFSNOV2024#INNOV2024#CBNOV2024#ZRCFSTECH#LI-MH3