Director of Operations - at UMC Crisis Stabilization Center

Overview Join the team at Nevadas first-ever Crisis Stabilization Center, where every day offers a chance to make a profound impact through rapid response and compassionate care. Supported by UMC and Nevada Behavioral Health, this facility provides a fast-paced, flexible environment perfect for professionals eager to expand their skills and embrace continuous learning. As part of an interdisciplinary team, you'll collaborate with experts across behavioral health and emergency care to deliver immediate support and stabilization for individuals in crisis. With extensive training opportunities and room for career advancement, the Crisis Stabilization Center empowers you to make a meaningful difference in the lives of others while also growing your own professional path. Job Purpose The Director of Operations oversees and manages the organization's day-to-day operations. This role is critical in driving operational efficiency, optimizing processes, and ensuring the delivery of high-quality products or services to customers. Tasks / Responsibilities Developing and implementing operational strategies, plans, and initiatives aligned with the organization's goals and objectives. Managing and optimizing operational processes and workflows to enhance efficiency, productivity, and cost-effectiveness. Monitoring and analyzing operational performance metrics to identify improvement areas and implement corrective actions. Collaborating with cross-functional teams, such as sales, marketing, and finance, to ensure seamless coordination and alignment of operational activities. Manage and develop a high-performing operations team, including hiring, training, and performance evaluations. Establishing and maintaining effective vendor and supplier relationships to ensure the timely delivery of goods and services. Ensuring compliance with regulatory requirements and industry standards related to operations. Identifying and implementing technology solutions and tools to streamline operations and enhance productivity. Continuously assessing market trends, customer needs, and competitive landscape to drive operational innovation and improvement. Collaborating with senior management and providing operational insights and recommendations to support strategic decision-making. Skills Strong leadership and team management skills, with the ability to inspire and motivate teams. Excellent knowledge of operational best practices and process optimization techniques. Knowledge of Lean Six Sigma or similar process improvement approach. Effective communication and interpersonal skills to collaborate with stakeholders at all levels of the organization. Analytical and problem-solving abilities to identify operational issues and implement effective solutions. Proficiency in project management methodologies and tools. Strong understanding of supply chain management and vendor relationship management. Knowledge of regulatory compliance requirements relevant to the industry. Experience in implementing technology solutions for operational improvement. Strategic thinking and ability to align operational activities with organizational goals. Strong negotiation and influencing skills. Continuous learning and staying updated with the latest trends and developments in operations management. Qualifications Education Bachelor's degree in business administration, Health Care Administration, operations management, or a related field (or equivalent combination of education and experience) Experience Minimum of 2 years of experience in operations management or a related leadership role in a healthcare setting. Strong knowledge of operational principles, practices, and methodologies. Experience in developing and implementing operational strategies and process improvement initiatives.