Infrastructure System Engineer II

Job Summary The Infrastructure Systems Analyst specializes in OT (Operational Technology) Process Control Network (PCN) systems with accountability for maintaining the site's critical operational systems within the PCN environment. Ability to deploy, implement, and support a variety of PCN/OT network solutions. Provide design, configuration, deployment, and operational maintenance of network and workstation/server/storage technologies to ensure continuous availability of secured and reliable network services to the facility. Collaborate with site PCN Administrators, Process Control and I&E teams, and vendors to implement changes to systems in PCN, PLC, and SCADA environments. Provide technical support to local operations personnel in the ongoing maintenance and administration of systems, including responsibility for cybersecurity standards adherence, information and risk compliance, asset inventory and monitoring, software license management, and OS/software patch management. Support new projects, as well as the operations and life-cycling of existing systems. Key Responsibilities

Deploy, implement, and support PCN/OT network solutions. Design, configure, deploy, and maintain network and workstation/server/storage technologies. Collaborate with site PCN Administrators, Process Control and I&E teams, and vendors. Provide technical support for cybersecurity standards adherence, information and risk compliance, asset inventory and monitoring, software license management, and OS/software patch management. Support new projects and the operations and life-cycling of existing systems. Required Qualifications

Experience supporting and troubleshooting LAN/WAN infrastructure in PCN/DMZ network environments; understanding of the Purdue Model. Experience deploying, troubleshooting, and supporting Microsoft Windows 2012R2/2016/2019 servers (IaaS), in single-server or clustered virtual and physical configurations. Performing operations in a virtualization environment consisting of VMware ESX Server and Virtual Center running on Cisco Hyperflex platform or other hyperconverged platforms. Familiarity with Active Directory, Network Services (IP, DHCP, DNS, and WINS), group policy object (GPO) management, and similar directory and authentication technologies. Experience providing design, testing, and implementation support for and participation in internally driven platform deployment or lifecycle projects, and/or customer-facing projects. Demonstrated application of strong analytical and problem-solving skills to help the team identify, communicate, and resolve issues. Strong oral and written communication skills. Preferred Qualifications

A 2-year associate's degree or higher in technology or a related business discipline. Microsoft certification(s) in Windows Server, Azure, or other related technologies. CCNA or PCNSA certification(s), or demonstrable equivalent level of OT network competency. Working knowledge of RF infrastructure and standards supporting PCN/OT data transport: MW, WiFi, iMAX, cellular, UHF/VHF radios, WiHart, DAS, M2M, LoRaWAN. Experience deploying, troubleshooting, and supporting Linux servers (RHEL, CentOS, or other distributions). Experience with scripting and automation utilizing PowerShell, Ansible, JSON, YAML, or Python. Experience supporting and/or implementing services in an external Cloud computing environment (e.g., Azure). Understanding of Agile methodologies/SAFe framework; experience with Microsoft ADO or VSTS. Certifications

Microsoft certification(s) in Windows Server, Azure, or other related technologies. CCNA or PCNSA certification(s). Selection Criteria

Demonstrated ability to quickly learn new technologies and platforms in support of continuously developing in this role. Working knowledge of and experience with infrastructure systems and technologies such as Microsoft Windows Server, VMware, wired and wireless networking, DMZ/PCN networking following the Purdue model, Active Directory and network services (DNS/DHCP/IP), and PowerShell or other scripting languages. Strong demonstrated skills in time management, problem-solving, teamwork, and customer engagement. Strong oral and written communication skills. Mandatory Skills

LAN/WAN infrastructure support Microsoft Windows Server VMware ESX Server Active Directory Network Services (IP, DHCP, DNS, WINS) Analytical and problem-solving skills Oral and written communication Nice to Have Skills

RF infrastructure knowledge Linux server support Scripting and automation (PowerShell, Ansible, JSON, YAML, Python) Cloud computing (Azure) Agile methodologies/SAFe framework

Education:

Bachelors Degree