Wells Fargo
Senior Lead Business Execution Consultant - ITIL/Control Operator
Wells Fargo, Chandler, Arizona, United States, 85249
About this role:
Wells Fargo is seeking a Senior Lead Business Execution Consultant to join our Technology Change Management (TCM) Control Operations team and be part of our Chief Technology Office (CTO). Learn more about the career areas and business divisions at wellsfargojobs.com.
You will be responsible for managing key control operations, inclusive of executing written procedures, escalating when required, and ensuring proper evidence stewardship. You will perform continuous improvement reviews of existing controls and identify control gaps. You will support the Technology Change Management leader to ensure all control operators understand and meet requirements and that all control procedures are properly written and maintained by leveraging your Information Technology Infrastructure Library (ITIL) knowledge and experience. You will partner with other team members for control testing engagements and with the Change Governance Lead to meet all testing requirements and timelines.
In this role, you will:
Act as a Business Execution advisor to leadership to drive performance and initiatives and develop and implement information delivery or presentations to key stakeholders and senior management
Lead the strategy and resolution of highly complex and unique challenges related to Business Execution that require solid analytical skills, extensive knowledge of Business Execution, and understanding of business, delivering longer term and large-scale solutions
Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large scale and cross organizational
Lead team meetings or steering committee to facilitate decision making and support implementation of recommendations and plans
Strategically engage with all levels of professionals and managers across multiple lines of businesses and serve as an experienced advisor to the leadership
Provide direction to a cross functional team using business expertise
Required Qualifications:
7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
7+ years of evidence stewardship and experience with control traceability
5+ years of control operation and management experience in Technology Change Management processes
5+ years of experience preparing presentation material for executive leadership
3+ years of data analysis experience and reviewing large data sets to identify themes and insights
3+ years of leadership experience in guiding teams through complex process transformations
3+ years of stakeholder management experience including building relationships and influencing key decision makers
Desired Qualifications:
Proven experience managing large programs and/or operations oversight functions
Experience with and understanding of risk treatments (issues, exceptions, etc.), audit readiness and policy adherence standards
Experience facilitating change advisory boards
Ability to use data to tell a story to all levels within an organization
Excellent verbal, written and interpersonal communication skills, with the proven ability to successfully interact with all levels of an organization
Demonstrated success in strategy development and execution of cross business and/or cross enterprise initiatives
Advanced knowledge of organizational procedures, operations, complaints management, and applicable risk and compliance principles, preferably within the financial services industry
Ability to exercise independent judgment and creative problem-solving techniques utilizing critical thinking and analytical skills
Strong relationship management and proven leadership skills, with solid conflict management, negotiation, and organizational effectiveness techniques with senior business leaders to foster and manage ongoing relationships and gain commitment to accomplish business goals
Proven change leader with the ability to drive multiple work streams at once as an influencer, and drive for efficiency and risk reduction results
Job Expectations:
Willingness to work on-site at stated location on the job opening
This position offers a hybrid work schedule
This position is not eligible for Visa sponsorship
Posting Locations:
300 South Brevard St - Charlotte, North Carolina 28202
2600 South Price Rd - Chandler, Arizona 85286
550 South 4th St - Minneapolis, Minnesota 55415
1301 Solana Blvd - Westlake, Texas 76262
800 South Jordan Creek Pkwy - West Des Moines, Iowa 50266
Pay Range:
Minnesota - Minneapolis Pay Range: $120,400 - $250,000 Annually
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$120,400.00 - $250,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
1 Dec 2024
*****
Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Req Number:
R-395628
Wells Fargo is seeking a Senior Lead Business Execution Consultant to join our Technology Change Management (TCM) Control Operations team and be part of our Chief Technology Office (CTO). Learn more about the career areas and business divisions at wellsfargojobs.com.
You will be responsible for managing key control operations, inclusive of executing written procedures, escalating when required, and ensuring proper evidence stewardship. You will perform continuous improvement reviews of existing controls and identify control gaps. You will support the Technology Change Management leader to ensure all control operators understand and meet requirements and that all control procedures are properly written and maintained by leveraging your Information Technology Infrastructure Library (ITIL) knowledge and experience. You will partner with other team members for control testing engagements and with the Change Governance Lead to meet all testing requirements and timelines.
In this role, you will:
Act as a Business Execution advisor to leadership to drive performance and initiatives and develop and implement information delivery or presentations to key stakeholders and senior management
Lead the strategy and resolution of highly complex and unique challenges related to Business Execution that require solid analytical skills, extensive knowledge of Business Execution, and understanding of business, delivering longer term and large-scale solutions
Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large scale and cross organizational
Lead team meetings or steering committee to facilitate decision making and support implementation of recommendations and plans
Strategically engage with all levels of professionals and managers across multiple lines of businesses and serve as an experienced advisor to the leadership
Provide direction to a cross functional team using business expertise
Required Qualifications:
7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
7+ years of evidence stewardship and experience with control traceability
5+ years of control operation and management experience in Technology Change Management processes
5+ years of experience preparing presentation material for executive leadership
3+ years of data analysis experience and reviewing large data sets to identify themes and insights
3+ years of leadership experience in guiding teams through complex process transformations
3+ years of stakeholder management experience including building relationships and influencing key decision makers
Desired Qualifications:
Proven experience managing large programs and/or operations oversight functions
Experience with and understanding of risk treatments (issues, exceptions, etc.), audit readiness and policy adherence standards
Experience facilitating change advisory boards
Ability to use data to tell a story to all levels within an organization
Excellent verbal, written and interpersonal communication skills, with the proven ability to successfully interact with all levels of an organization
Demonstrated success in strategy development and execution of cross business and/or cross enterprise initiatives
Advanced knowledge of organizational procedures, operations, complaints management, and applicable risk and compliance principles, preferably within the financial services industry
Ability to exercise independent judgment and creative problem-solving techniques utilizing critical thinking and analytical skills
Strong relationship management and proven leadership skills, with solid conflict management, negotiation, and organizational effectiveness techniques with senior business leaders to foster and manage ongoing relationships and gain commitment to accomplish business goals
Proven change leader with the ability to drive multiple work streams at once as an influencer, and drive for efficiency and risk reduction results
Job Expectations:
Willingness to work on-site at stated location on the job opening
This position offers a hybrid work schedule
This position is not eligible for Visa sponsorship
Posting Locations:
300 South Brevard St - Charlotte, North Carolina 28202
2600 South Price Rd - Chandler, Arizona 85286
550 South 4th St - Minneapolis, Minnesota 55415
1301 Solana Blvd - Westlake, Texas 76262
800 South Jordan Creek Pkwy - West Des Moines, Iowa 50266
Pay Range:
Minnesota - Minneapolis Pay Range: $120,400 - $250,000 Annually
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$120,400.00 - $250,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
1 Dec 2024
*****
Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Req Number:
R-395628