Administrative Assistant - KOC Job at OrthoTennessee in Knoxville

Description

OrthoTennessee is seeking an experienced Administrative Assistant for a full-time opportunity at our KOC office in West Knoxville. This Administrative Assistant will be responsible for performing a variety of administrative duties essential to service line operations and support. Serves as a representative and service line liaison. Routinely assists the Serve Line Directors and providers with communication, projects, and administrative tasks. Exhibits a high level of professionalism, organization, and integrity.

Essential Functions and Key Responsibilities:

• Works with Site Manager to schedule resident physicians, medical students with time slots for observing and/or shadowing various providers in accordance with program standards.
• Routinely provides administrative support to the Service Line Director and Providers. Tasks include but are not limited to:
  • Prepping and supporting Service Line and Provider meetings and communications
  • Reimbursement coding and invoicing support (Doc Link)
  • Maintains physician calendars.
    • Handles scheduling of interviews, depositions, and meetings
    • Physician Conference Attendance and CEU Maintenance
  • Referral relations assistance and correspondence
  • Collaborates with credentialing and maintains provider CVs.
• Maintain confidentiality in accordance to KOC Policies and HIPAA guidelines.
• Reporting and data capture support

Knowledge & Skills:

• Knowledge of KOC operations, policies, and procedures.
• Knowledge of provider professional requirement.
• Basic knowledge of medical terminology.
• Knowledge of and proficiency in use of electronic health record software.
• Proficient in use of various forms of office technology including Microsoft Word, Excel and Google products including but not limited to Google Calendar. Should have working knowledge of computer operating systems, printers, copiers, phone system, postage machine, etc. as well as the ability to assist physicians and other staff members with these when necessary.
• Must be dependable, timely, organized and self-starter. Must be able to work with minimal supervision.
• Promotes good public relations and customer service at all times.

Education and Experience:

• High School Diploma or GED.
• Experience in Medical office setting preferred.

At OrthoTennessee our purpose is to improve lives through patient-centered care; every patient, every time. And we've been doing just that since our practice was founded in 1930. As East Tennessee's largest orthopedic practice with 16 clinics and onsite therapy locations, 54 surgeons, over 1000 employees and have performed over 31K orthopedic procedures, we offer competitive pay and EXCELLENT benefits, such as low cost medical, dental, vision, 401K profit sharing, PTO, and employee discounts.

We are looking for people with a team-first mindset, who want to help others and are motivated by pursuing excellence. Our "Ideal Team Player" excels in building trust through active listening and collaboration, while being humble, hungry and people-smart. "It's not my job" is not a phrase you'll hear around here. We're team-driven, collaboration-minded and all-in, all the time. If this sounds like you, join our team!

OrthoTennessee was voted a TOP WORKPLACE for 2021 and 2022 by our employees!!