Security Supervisor Job at Golden Eagle Casino in Horton

Summary:

• Ensures the security and safety of the guests, team members, cash and physical assets of the Casino

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Monitors performance of Security Officers ensuring adherence to Golden Eagle Casino policies and applicable laws
• Prepares performance evaluations on Security officers directly under their supervision
• Prepares the schedules of the Security Officers
• Assists in developing and implementing policies and procedures for the Security Department
• Coaches and counsels Security Officers promptly and professionally
• Documents all counseling sessions with Security Officers
• Ensures the Security of the facility
• Investigates gaming violations and incidents of internal thefts, frauds and related offenses
• Maintains and controls access to restricted Casino areas
• Acts as liaison with management and tribal police to ensure optimum cooperation
• Maintains first aid and emergency medical supplies
• Ensures the safety of guests and employees in the event of an emergency
• Maintains all required logs as directed by compact agreement
• Maintains integrity of lost or found property
• Fosters and maintains positive player/house relation
• Informs Security Manager of all pertinent security and staff incidents as required
• Performs Drug/Alcohol testing in accordance to the Handbook and policies and procedures
• Performs functions of subordinate positions as required
• Performs other duties as assigned

Supervisory Responsibilities:

• Directly supervises Security Officers
• Carries out supervisory responsibilities in accordance with the casino’s policies and applicable laws 
• Responsibilities include but are not limited to: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Access to Sensitive Areas and Information:

• Security office, Security Supervisor office, EMT Room, and Administration offices
• Count Rooms
• Manual Table Game Fill/Credit Dispensing Machine
• Manual EGD Jackpot/Fill Dispensing Machine
• All Gaming areas and Table Game Drop Boxes
• Casino Cashiers Cage and Vault
• Incident report files
• Cards & Dice Room

Signatory Ability:

• Incident report forms, all other Security forms
• Table Games Fill/Credit Slips, EGD Jackpot/Fill Slips
• Counseling forms, early out requests, all other related team member forms
• Cards/Dice Cancellation Log
• Voided Documentation –Pit fill/Credit
• Found Money Form/Log
• Key Control Logs
• Visitors’ Badge Logs

Education and/or Experience:

• Associates Degree in Criminal Justice or Business Management is preferred
• High school diploma or GED, required
• Four to five years experience in law enforcement or Security is preferred (police, military, or Security)
• Equivalent combination of education and experience, some college would be desirable

Language Skills:

• Must have good English speaking and writing skills.
• Must be able to produce organized and clearly written reports

Other Skills and Abilities:

• Should have general knowledge of criminal offenses, and the regulations concerning tribal gaming
• Should have a general knowledge about modern methods of surveillance and security, first aid and fire safety procedures, training methods, detainment and arrest procedures, investigative and handling evidence