Monstera Talent Ltd is hiring: Customer Service Assistant in Culver City

Customer Service Assistant - Exciting Opportunity in Los Angeles, California

Are you passionate about providing exceptional customer experiences while driving sales? Embrace the opportunity to become a Customer Service Assistant in the vibrant city of Los Angeles. Our client, a rapidly expanding company, is seeking enthusiastic individuals to join their team. No prior experience? No problem! This entry-level position comes with comprehensive training.

Role of a Customer Service Assistant (Sales):

As the frontline representative, you'll be instrumental in delivering outstanding customer service while driving sales. Your responsibilities include providing assistance to customers, maximizing sales opportunities, fostering positive customer relationships, and maintaining a professional and friendly demeanor.

Responsibilities:

Provide Outstanding Customer Service:

• Assist customers with inquiries, product information, and purchases in a courteous and efficient manner.
• Ensure customer satisfaction by resolving issues and addressing concerns promptly and effectively.

Drive Sales:

• Actively engage customers to identify their needs and recommend products or services that meet their requirements.
• Meet or exceed sales targets by promoting upselling or cross-selling opportunities.
  

Foster Positive Customer Relationships:

• Build rapport with customers by actively listening to their needs and preferences.
• Cultivate lasting relationships to encourage repeat business and customer loyalty.
  

Maintain Professionalism:

• Uphold company standards of professionalism and integrity in all customer interactions.
• Demonstrate product knowledge and enthusiasm to enhance the customer experience.

Collaborate with Team:

• Work closely with team members to achieve sales goals and provide support as needed.
• Participate in team meetings and training sessions to stay informed about product updates and sales strategies.

What's in it for You:

Our client is committed to supporting your career growth and offers opportunities for advancement within the organization. Enjoy a positive work environment, regular team events, and ongoing training to enhance your skills.

Requirements:

• Strong communication and interpersonal skills to engage effectively with customers.
• Sales-driven mindset with a passion for meeting and exceeding targets.
• Ability to work collaboratively in a team-oriented environment.
• Eagerness to learn and adapt to new processes and procedures.
• Commitment to providing excellent customer service and contributing to a positive customer experience.

If you're enthusiastic about delivering exceptional customer service while driving sales, seize this opportunity to kickstart your career! Submit your resume today to take the first step. Successful applicants will be contacted within 1-3 business days to schedule an interview. Don't miss out on the chance to become a valued member of our client’s team!