Stefanini Group
Senior IT Business Analyst - Telematics/CRM Job at Stefanini Group in Greensboro
Stefanini Group, Greensboro, NC, United States
Details:
Stefanini Group is hiring!
Stefanini is looking for a Senior IT Business Analyst - Telematics/CRM in Greensboro, NC
For quick Apply, please reach out to Sonu Agarwal, call 248 787 3611 / email: Sonu.Agarwal@stefanini.com
As a Senior Business Analyst you will be involved in one or several of the following activities: stakeholder requirements elicitation, end user studies, process definitions, pre-studies, modelling, and design to find the optimal solution and requirements management of our business and technical solutions as well as manage backlog items. In this role you will be expected to gain a deep understanding of our business goals and stakeholder needs when working with various local and global business processes, services, and solutions.
Main responsibilities:
- Handle customer contact to conduct requirements elicitation
- Perform end user studies and end user evaluation to secure that important user needs are met with the prototype or working solution
- Perform prototyping, which is designed to meet user needs and goals
- Responsible for securing that the requirements can be understood by both Business and IT and used by application development team.
- Document the requirements in Jira entries, support management of the backlog and running scrum ceremonies.
- Support the Test Lead with organizing and leading User Acceptance Demo and User Acceptance Test meetings as needed.
- Support prioritization of scope based on end user needs and business value
- Initiate communication channels for end users to ensure that everyone working with the solution understands for whom the solution is created and their needs
- Support the consistency with global processes and application use
- Propose changes that make the software product more efficient and/or reduce operation or maintenance cost
- Continuously work to improve existing ways of working
- Facilitate workshops locally or globally
- Lead business change initiatives
Details:
Qualifications:
- 8+ years of experience as a Business Analyst or Solutions Engineer working in an Agile environment with Agile methodologies
- Experience in creating and working with roadmap planning
- Elicitation techniques knowledge
- Analytical thinking and problem-solving mindset
- Confident and strong communication skills - both oral and written in English.
- Ability to run meetings and workshops
- Excellent documentation skills
- Team player - must be able to work with people at different levels of the organization and in a global team
- Software development and/or maintenance experience would be appreciated
- Experience in application data modeling, activity diagrams is beneficial
- Experience using Confluence and Jira a must
- CCBA, CBAP certification is a plus
- Process development
- Change management
- Service development
- CRM
- Telematics
- Identity management
- eBusiness.
Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.
Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.
About Stefanini Group
The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.
Pay Range:
$ 55.00 - $ 61.00