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Trip Ignite

Trip Ignite is hiring: Remote Travel Coordinator in Jacksonville

Trip Ignite, Jacksonville, FL, United States


About the job Remote Travel Coordinator

We require a Remote Travel Coordinator to provide premier customer service to clients. The travel industry continues to grow and with higher demand, we are seeking a highly motivated individual who is proactive, friendly, and coachable with a passion for travel. We value integrity & professionalism. You will have access to our certification program with on-the-job training and ongoing professional development opportunities.

Duties & Responsibilities
  • Communicate with prospective clients to assess travel needs, preferences, and desired budget
  • Customize marketing materials to appeal to clients via social media platforms, bulletin boards, and flyers
  • Recommend travel destinations based on weather, culture, excursions/activities, and visa requirements
  • Book travel arrangements, collect payments and associated fees, and obtain required documentation
  • Prepare all pre-departure itineraries and handles pre, post, and during-travel conflicts in a timely manner
  • Maintain professional relationships with all travel vendors, clients, and tour operators.

Qualifications & Skills
  • Excellent written and oral communication skills in English
  • Familiarization with all social media platforms, Zoom, and Google Suite (preferred)
  • Detail-oriented with strong organizational skills
  • Exceptional problem-solving and interpersonal skills
  • Fast learner with the ability to operate various computer applications and software programs (preferred)
  • Ability to multi-task and prioritize tasks with proficiency

Education and Experience Requirements
  • 2+ years of customer service experience (preferred)
  • High school diploma or GED (required)
  • Associate's or bachelor's degree in travel, hospitality, business, or other related fields (preferred)
  • Have Laptop/Smartphone & Internet Access

Benefits
  • Health insurance provided by ASTA (premiums may apply)
  • Flexible hours
  • Part-Time or Full-Time available
  • Travel Discounts
  • Full Training Program
  • Professional Development
  • Supportive work environment

We are an equal opportunity employer. If you meet the criteria, apply today!