Manager, E-911 Engineering and Operations

Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.  Department SummaryOur Wireless Technology organization is transforming the future of connectivity. We’re doing it by building the country’s first virtualized, standalone 5G wireless network from scratch. The foundation of a connected world, it’s a network free of the limitations of the past, and flexible enough to satisfy all the social, economic and transformative needs of the changing world.Job Duties and ResponsibilitiesBoost Mobile is seeking a Manager of E911 Engineering & Operations with a strong background in wireless telecommunications, mobile emergency services, and regulatory compliance. This key role will oversee the full lifecycle of emergency services and location technologies, including engineering, operations, and compliance within Boost’s mobile network. The successful candidate will lead a team of engineers responsible for designing, implementing, and operating essential emergency solutions such as Enhanced 911 (E-911), Location-Based Services (LBS), and Wireless Emergency Alerts (WEA). Experience in commercial location services, location accuracy certification, and performance monitoring is highly desired. This strategic position offers a unique opportunity to collaborate closely with various business units and reports directly to the Head of Regulated Services. Key Responsibilities:Lead a team to define and execute strategic plans for regulatory compliance.Manage relationships with vendors and government agencies.Oversee the creation of testing standards, MOPs, and operational guidelines.Ensure FCC mandates are communicated and operationalized to maintain compliance and protect Boost Mobile’s network.Foster team development through coaching and mentoring.Define KPIs and implement data visualization to monitor performance and compliance.Skills, Experience and RequirementsEducation and Experience:Minimum of Bachelor’s degree in engineering or related discipline with 6+ years of experience or 10+ years of relevant regulatory experience in lieu of a degreeSkills and Qualifications: Proven regulatory experience in a telecommunications settingExperience in implementing and operating E-911 and LBS solutionsStrong understanding of 4G and 5G Core and RAN technologies, RF propagation theory, and emergency call and location traffic flowsFamiliarity with 5G strategies, including Non Stand Alone (NSA), Stand Alone (SA), and Voice over New Radio (VoNR) network implementationsStrong knowledge of wireless emergency services regulationsExperience working with Public Safety Answering Points (PSAPs) and government agencies is a plus.Demonstrated ability to work cross-functionally to implement policy requirements and establish technology roadmapsExperience with incident management and Root Cause Analysis (RCA)Proven experience in coaching and mentoring employees is highly desirableVisa sponsorship not available for this roleSalary RangesCompensation: $96,250.00/Year - $158,125.00/Year BenefitsWe offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. Job type: FULL TIMECategories: Engineering