A&M Ventures is hiring: Customer Service Positions in Richmond

We are seeking a candidate with a background in Sales and Customer Service to join our team in our company! We are looking to add 4-5 new Customer Service Associates to our team. You will be responsible for helping customers by providing product and service information and resolving technical issues hands-on.

Customer Service Associate Responsibilities:

• Handle customer inquiries and complaints directly
• Provide information in-perosn about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Assisting customers face-to-face with any billing and/or equipment issues
• Handling new customer acquisitions and qualifying potential clientele
• College graduates are encouraged to apply

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Perks with our Company:

• Weekly Bonuses & Incentives
• Full Training
• Travel Opportunities
• Opportunity for management growth
• Yearly R&R trips for qualifying reps
• Family-like work environment

Currently, we are seeking to bring on someone with a background in GENERAL LABOR & CUSTOMER SERVICE!

We are looking to fill positions in our Entry Level Customer Service Associate teams! These are competitive positions that start on the ground floor but offer rapid advancement towards a management role. Since we consider ourselves an up and coming leader in the area, we are looking for fast-paced, high energy, competitive minded professionals to cross-train in all areas. 


• Marketing and Sales
• Advertising and Public Relations
• Entry Level Management
• Customer Service
• Promotions



 WE PREFER TO TRAIN & DEVELOP OUR EMPLOYEES FOR MAXIMUM PERFORMANCE
.

Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship

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