Customer Service Representative Job at Collins Cleaners in Charlotte

Collins Cleaners is looking to hire a full-time Customer Service Representative (CSR) in our Charlotte, NC, and Matthews, NC locations with a can-do attitude to ensure overall satisfaction of our customers' cleanings. This Customer Service Representative position starts at a competitive wage of $13+/hour. Are you an experienced and outgoing customer service professional who is looking for a small and tight-knit company to work for? Do you thrive in a fast-paced environment? Are you ready to utilize your amazing customer service skills? If so, please read on!

ABOUT COLLINS CLEANERS

At Collins Cleaners, we love helping our customers feel great! Whether it is dry cleaning, laundering, wash-dry-fold, or more, we will handle it with care and clean it in the best way that is suited for each item. Your items will pass through multiple inspections to ensure the best condition before we return it to you.

We are a thriving business and, for that, we thank our dedicated team. We treat our employees like family, offer a friendly work atmosphere, and value our employee's contributions.

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

As a Customer Service Representative, you are the face of our company! You provide superb customer service to our clients and help keep our operations running smoothly. Your positive, friendly disposition comes through in all your interactions--and is one of the reasons that our customers enjoy doing business with us.

Your primary responsibilities are to greet customers, perform necessary data entry, answer phones, and process payments. You are never bored, as there are always a variety of tasks that you can help with. You love that you get to interact with people every day and enjoy keeping busy!

CSR QUALIFICATIONS

• Phone skills
• Basic computer skills
• Excellent grammar and writing skills
• Customer service skills

No experience is required. We will train the right person! Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you reliable, organized, and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, then you might just be perfect for this CSR position!

CSR WORK SCHEDULE

This full-time position works flexible hours Monday - Friday, and every other Saturday.

READY TO JOIN OUR OFFICE TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this office job in an essential industry, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 28216