Administrative Assistant Job at Indiana Alarm, LLC in Indianapolis

Benefits:

401(k) matching

Company parties

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Paid time off

Training & development

Vision insurance

Job Summary:

Indiana Alarm is looking to add an Office Assistant to help our team. You will use your organizational skills to enhance the customer experience and ensure tasks are completed timely.

Supervisory Responsibilities: NONE

Duties/Responsibilities:

Answer Phones, route calls, take messages, provide answers to general inquiries and maintain the log of inquiries as required

Greet and direct office visitors

General upkeep and cleanliness of office; stocking of office supplies and placing supply orders

Basic data entry

Communicate and respond effectively and in a timely manner, respond to any messaging or correspondence relating to clients and company personnel

Assist office manager in scheduling and confirming service calls for technicians (service appts, new installations, etc.)

Prepare invoices for mailing

Schedule fire alarm inspections, confirm inspections with clients, prepare pre-inspection and post inspection paperwork; ensure the process is complete.

Assist office manager with supporting customer concerns, troubleshooting alarm codes, and answering all customer questions.

Assist Office Manager with implementing new installations, scheduling, paperwork, follow-up concerns, etc.)

Other job-related duties as assigned

Required Skills/Abilities:

· 1+ year of experience in an office or customer service position.

· Detail Oriented

· Organizational Skills

· Multi-Tasker

· Takes Initiative

· People-Person - Great Communication Skills (you will spend 90% of your time on the phone)

Job Type: Full-time

Education and Experience:

High school diploma or equivalent.

At least 1-year related experience required.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.