Customer service Representative Job at Jason Giambi State Farm Insurance in Thou

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Annual Base Salary + Commission + Bonus Opportunities

Dental Insurance

Life Insurance

Career Growth Opportunities

Mon-Fri Schedule

Hands on Training

Retirement Plan

• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Handle all incoming claim calls from customers.
• Complete Evidence of Insurance requests.
• Take premium payments from customers.
• Thoroughly understand and follow all underwriting, rating and compliance requirements.

• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Must have ability to multi-task.
• Great Customer Service Skills.
• Problem-Solving Capabilities.
• Property & Casualty insurance license is required.
• Life & Health Insurance license required.