Jason Giambi State Farm Insurance is hiring: Customer service Representative in
Jason Giambi State Farm Insurance, Thousand Oaks, CA, US
Job Description
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Dental Insurance
Life Insurance
Career Growth Opportunities
Mon-Fri Schedule
Hands on Training
Retirement Plan
Responsibilities
- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Handle all incoming claim calls from customers.
- Complete Evidence of Insurance requests.
- Take premium payments from customers.
- Thoroughly understand and follow all underwriting, rating and compliance requirements.
Requirements
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Must have ability to multi-task.
- Great Customer Service Skills.
- Problem-Solving Capabilities.
- Property & Casualty insurance license is required.
- Life & Health Insurance license required.