Customer Service Representative Job at Raymond Love Agency American Family Insur

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting new prospects as they call in.

No prior experience is necessary

Apply for the position today by completing the form and completing the assessment.

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Vision Insurance

Life Insurance

Mon-Fri Schedule

Parental Leave

Dental Insurance

• Process customer policy change requests.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls.
• Schedule appointments for sales staff to meet prospective customers.
• Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.

• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Great Customer Service Skills.
• Driven and goal-oriented individual.
• Ability to tactfully handle stressful and difficult situations.