Customer Service Representative Job at Florida One Insurance in Hialeah

Join Florida One Insurance as a Bilingual Customer Service Representative, where every day brings new challenges and opportunities! Embrace a vibrant, energetic culture while connecting with our diverse clientele right here in sunny Daytona Beach. Enjoy the dynamics of working onsite in a fun and relaxed environment that values your input and ideas. Here, your passion for problem-solving and empathy will shine as you assist customers, making their experience unforgettable.

With a competitive pay range of $46,133 - $65,405 per year, you'll not only find purpose in your role but also receive recognition for your hard work. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, Life Insurance, and Paid Time Off. Seize this thrilling opportunity to grow with a company that puts integrity and customer-centricity first, and make a real impact in the insurance industry!

Florida One Insurance Agency is a leading insurance company committed to delivering exceptional products/services and unparalleled customer experiences. We take pride in our diverse team, where every member plays a crucial role in ensuring customer satisfaction and success. We work with a wide range of reputable insurance carriers to ensure that you receive the best coverage at the most competitive rates. Our commitment to excellence means that you can trust us to guide you through every step of the insurance process, from selecting the right policy to handling claims with efficiency and care.

At Florida One Insurance, the Full-Time Bilingual Customer Service Representative role calls for a powerhouse of exceptional customer service skills coupled with sharp analytical thinking. You will thrive in this fast-paced, dynamic environment by effectively communicating with clients, grasping their insurance needs, and crafting tailored solutions. As a proactive problem solver, your strong sense of empathy will guide you through complex situations, ensuring each customer feels valued and understood.

Embracing a customer-centric mindset, integrity, and a safety-oriented approach, you will be vital to our mission. Your adaptability and eagerness to learn will help you shine in our fun and energetic culture. Bring your hunger for success, humility, and abundant thinking to engage with clients and colleagues, and make a meaningful impact at Florida One Insurance!

To be successful as a Bilingual Customer Service Representative at Florida One Insurance, you'll need a robust set of skills that go beyond software proficiency. Exceptional communication skills are paramount, allowing you to connect effectively with our diverse clients and understand their unique insurance needs. Analytical thinking will enable you to assess complex situations, while keen attention to detail ensures that every interaction is accurate and thorough.

Your proactive problem-solving abilities will help you navigate challenges with ease, and a strong sense of empathy will allow you to build trust and rapport with customers. A customer-centric approach is essential, as is integrity in all your dealings. Lastly, adaptability and a willingness to learn will empower you to thrive in our energetic and fast-paced environment.

Bring your passion for helping others, and become an integral part of our team!

We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!