Customer Service Rep Job at Domino's Franchise in Birmingham

Company Description

Are you passionate about delivering exceptional service and being the ultimate pizza hero? Domino’s Pizza is seeking enthusiastic individuals to join our team as Customer Service Representatives.

About Us: At Domino’s, we’re not just about delivering pizzas. We're about delivering exceptional experiences. As one of the world's leading pizza delivery companies, we take pride in our commitment to quality, service, and most importantly, our people. We are all about creating smiles and ensuring every customer interaction is a positive one.

Join Us: If you are ready to be a part of a team that values customer satisfaction and aims to create memorable experiences, then Domino’s is the place for you. Apply now and become a crucial part of our customer service team!

Domino’s Pizza is an equal opportunity employer.

Job Description

Role and Responsibilities: As a Customer Service Representative at Domino’s, you will be the face and voice of our brand. Your responsibilities will include:

• Handling incoming calls with a friendly and professional demeanor
• Assisting customers with orders, inquiries, and resolving concerns
• Providing accurate product information and promoting current deals and specials
• Working collaboratively with team members to ensure efficient and accurate order processing
• Contributing to a positive and vibrant work environment

Perks of Joining Our Team: At Domino’s, we value our employees and offer:

• Competitive pay and opportunities for advancement
• Flexible scheduling to accommodate your lifestyle
• A fun and inclusive work culture
• Employee discounts on delicious pizzas and other menu items

Qualifications

Requirements: We are looking for individuals who possess:

• Excellent communication skills and a passion for customer service
• Ability to multitask in a fast-paced environment
• Flexibility to work various shifts including evenings, weekends, and holidays
• Strong problem-solving abilities and a positive attitude

Additional Information

At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!