Logo
Florida One Insurance

Florida One Insurance is hiring: Customer Service Representative in Jacksonville

Florida One Insurance, Jacksonville, FL, US


Job Description

Job Description

Join Florida One Insurance as a Full Time Customer Service Representative and immerse yourself in a dynamic work environment where your passion for customer care will shine. This onsite position offers the opportunity to engage directly with clients, helping to solve their insurance-related needs while honing your problem-solving skills. You'll thrive in a culture that prioritizes empathy and integrity, allowing you to make a real difference in our customers' lives.

With a competitive salary range of $46,133 - $65,405 per year, this role not only rewards your hard work but also fosters personal growth. Embrace the unique chance to be part of a forward-thinking team that celebrates flexible, energetic collaboration. You will be provided great benefits such as Medical, Dental, Vision, Life Insurance, Competitive Salary, and Paid Time Off. Step into a role that promises fulfillment and excitement, and let your career take flight with Florida One Insurance!

Who are we? An Introduction

With over 10 years of experience in the industry, we are dedicated to providing personalized coverage tailored to meet your unique needs. At Florida one insurance agency, we understand that every driver is different. Our team of knowledgeable agents is committed to helping you navigate the complexities of auto insurance, ensuring you have the right protection at the best possible price. We pride ourselves on our exceptional customer service and are always here to answer your questions and address your concerns. Our Mission: Our mission is to empower our clients with the knowledge and resources they need to make informed insurance decisions. We strive to build lasting relationships based on trust and transparency, guiding you every step of the way.

Your day to day as a Customer Service Representative

As a Full Time Customer Service Representative at Florida One Insurance, you will leverage your customer service skills, analytical thinking, and attention to detail to thrive in a dynamic work environment. Each day presents exciting opportunities to assist clients in navigating the complexities of insurance, ensuring they receive optimal coverage tailored to their unique needs and budget. You'll engage in meaningful networking activities to cultivate professional relationships and stay informed about industry trends, while also maintaining a keen focus on administrative tasks that uphold smooth operations and compliance with regulatory requirements. This role is perfect for those who thrive in a fast-paced setting and are passionate about making a positive impact on clients' lives.

What you need to be successful

To excel as a Full Time Customer Service Representative at Florida One Insurance, you will need a strong combination of essential skills. Exceptional communication abilities are crucial for effectively interacting with clients and colleagues, ensuring that information is conveyed clearly and empathetically. Strong analytical skills will empower you to assess client needs and navigate complex insurance solutions efficiently. Attention to detail is vital, as you will be responsible for maintaining accurate records and adhering to regulatory requirements. Additionally, excellent problem-solving skills will enable you to address client inquiries creatively and promptly.

A customer-centric mindset is essential, allowing you to prioritize client satisfaction while fostering long-term relationships. Lastly, adaptability and a proactive approach will help you thrive in a fast-paced, ever-changing environment, ensuring you remain aligned with industry trends and client expectations.

Join our team today!

If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!