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Handyman Connection of South Shore Boston, MA

Handyman Connection of South Shore Boston, MA is hiring: Customer Service Repres

Handyman Connection of South Shore Boston, MA, Hanover, MA, US


Job Description

Job Description
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary

Fast-paced local office of a Home-Improvement Franchise has an opening for a part-time Customer Service Representative. We are growing rapidly, so we're looking for additional office support to take us to the next level.

A bit about us...our customers love us! We have 4.7-star Google rating and over 50% repeat customer base. Handyman Connection, South Shore has been in business 6 years and is a locally owned Home Improvement company dedicated to excellent customer service and quality workmanship.

In this role, you'd be responsible for coordinating home improvement projects with a team of 15-20 craftsmen and customers throughout the South Shore. Its a fast-paced, dynamic role that will require you to think on your feet and multi-task. The work is based in the office in Hanover, but it is a clean, comfortable work area that enables social distancing.

Be sure to visit our website and Google our business to see what our customers say about our work.

What You Will Receive


  • Earn competitive pay depending on your skills, experience and availability
  • Part-time to start, with the option to go full-time in the future.
  • Work during traditional business hours with flexibility on start time & days and no nights!
  • Professional office with a friendly touch!
  • Excellent training and support
  • Branded apparel available (or business casual attire)
Responsibilities


  • Strong telephone and written communication skills
  • Dedication to excellent customer service
  • Outgoing personality; enjoys working with people
  • Able to manage small business details while working independently
  • Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
  • Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint
  • Knowledge of home repair and light remodeling a plus
  • Experience working in a Customer Service Role or Telemarketing Role preferred
Check us out on the web at: www.handymanconnection.com/south-shore/

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