Customer Service Representative Job at Eastridge in Irvine

Eastridge Workforce Solutions is a leading provider of workforce management solutions, committed to connecting skilled professionals with meaningful career opportunities.Eastridge is hiring a Customer Service Representative, M-F 8 am to 5 pm (during training it will be 7 am to 4 pm) for a leading supplier in the dental industry. For immediate consideration, apply today.

Responsibilities:

• Provide technical support for the wholesale customer network.
• Work closely with the outside sales representatives in providing excellent customer service to the wholesale customers.
• Literature and products mailed to representatives.
• Tracking inventory of literature.
• Travel arrangements for company employees.
• Filing PO’s and Dental journals in company library.
• Process wholesale orders received from customers.
• Interface with the equipment sales and service department and provide customer support in the equipment parts and service area.
• Provide backup technical support for the direct sales department when needed.
• Performs Process commission reports for all the major dealers (MONTHLY).

Requirements:

• Minimum 2 years experience in customer service and/or sales.
• Must have excellent interpersonal skills and be able to communicate clearly and effectively.
• Good computer knowledge is required. Microsoft 365, including mid-range Excel skills and CRM experience.
• Knowledge of Great Plains is helpful.
• Must be able to interact with all levels of personnel professionally.
• Need to be a problem solver and can work independently.
• Must be able to multi-task and meet deadlines.

Benefits: Use this link bit.ly/4cGUQSh to learn more about benefits available to Eastridge’s temporary employees.From time to time Eastridge’s clients may offer additional benefits to Eastridge employees while on assignment.Information about those benefits will be communicated when applicable.

Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.

Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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