Hector Gonzalez- Farmers Insurance Agency is hiring: Customer Service Representa
Hector Gonzalez- Farmers Insurance Agency, Santa Ana, CA, US
Job Description
If you have experience in the insurance industry, Hector Gonzalez- Farmers Insurance Agency invites you to apply for this position. We challenge you to strive to meet your potential and are looking for someone who has the ambition to thrive. We are a successful insurance agency that is looking to expand their insurance sales team. If you are an energetic professional interested in helping our business grow through outstanding customer experience and insurance sales-driven conversation, then apply today.
Are you looking to grow? So are we! Hector Gonzalez- Farmers Insurance Agency in SANTA ANA, California, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!
Benefits
Annual Base Salary + Bonus Opportunities
Flexible Schedule
Hands on Training
Mon-Fri Schedule
Paid Time Off (PTO)
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Responsibilities
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Work independently and as part of a team.
Attend training and continuing education courses.
Handle customer renewals.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Excellent Communication/interpersonal skills.
Must have ability to multi-task.
Great Customer Service Skills.
Problem-Solving Capabilities.
A Property & Casualty insurance license is required.
Strong work ethic and leadership skills.
Strong communication skills, both oral and written.
Bilingual, fluent in both English and Spanish is beneficial.
Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.