Customer Service Liaison Job at Modagrafics in Wheeling

Are you passionate about creating exceptional customer experiences? Modagrafics in Wheeling, IL is seeking a Customer Experience Coordinator to join our large format printing and graphics company. With a competitive salary range of $50,000 - $60,000 (depending on experience), you'll play a pivotal role in ensuring clients receive top-notch service.

As a Customer Experience Coordinator, you'll be the driving force behind fostering strong client relationships and delivering tailored solutions. Your dedication to understanding customer needs and providing unparalleled support will be key in elevating our brand and exceeding expectations. Join us in Wheeling, IL, and be part of a dynamic team committed to excellence in customer satisfaction.

$50,000 - $60,000 yearly

• Communicate effectively with clients, ensuring they are informed about order timelines and progress
• Coordinate offsite installation teams with clients located across the country
• Engage in cold-calling activities with both existing clients and potential new clients
• Provide support to the sales team to enhance customer satisfaction and drive sales
• Manage correspondence between multiple company locations

• At least 2 years of proven customer service experience required
• Excellent oral and written communication abilities are a must
• Must be adept at multitasking and prioritizing tasks in a fast-paced setting
• Familiarity with printing and graphics is essential
• A Bachelor's Degree is preferred but not mandatory

Combine strategic management with advanced production technology, nationwide installation capabilities, and simplified logistics for custom ordering, and you’ve got a very specialized source for fleet and OEM branding: Modagrafics.