Thoroughbred Express is hiring: Customer Service Associate in Bardstown

The Full-Time Customer Service Associate opening is 30+ hours a week, Full Time.

Offering:

• Flexible Scheduling
• Commissions
• Top Of the Line Washes
• Great Atmosphere and Company Culture
• Competitive Pay and Benefits
• Company Wide Bonus Incentives
• MEDICAL, DENTAL, and VISION BENEFITS
• 401K plans PLUS company match
• Paid Time Off
• Advancement Opportunities
• Training
• Employee Referral Bonus of $1000 a year

Service Associates are responsible for educating and informing customers about the successful operation, benefits, and safety of Thoroughbred Express washes.

Key Duties and Responsibilities: Focus on providing a positive customer experience.

• Carry out daily duties that ensure the effective operation of a car wash facility in partnership with peers and site management.
• Greet customers with a warm smile, review and educate on services, and assist with payment.
• Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility.
• Direct the Driver into the entrance to the car wash or guides them onto tracks.
• Carry out periodic maintenance of equipment used in washing to keep them in proper working order.
• Perform cleaning of the facility and ensure everything is kept in the appropriate place and organized.
• Assist customers in any area concerning the car wash process.
• Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area.
• Flexible Availability to Open or Close the Site.
• Additional duties as assigned.

Essential Abilities:

• Display courteous, customer service focus, and professional attitude
• Work while standing over long periods (6+ Hours)
• Lift items of moderate weight (10+ pounds)
• Maintain work expectations outdoors in all weather conditions
• Interact ethically with fellow employees and customers
• Possess valid and current driver’s license
• Excellent written and oral communication skills, as well as interpersonal skills Desirable:
• Previous car wash experience