Cashier Job at Bull Durham Casino in Black Hawk

Job Title: Cage Cashier JOB SUMMARY: The Cage Cashier is responsible for the accurate handling of coin & currency, and check transactions. Protects company assets while providing fast and friendly guest service and promoting customer programs and events. ESSENTIAL JOB FUNCTIONS: Maintains and is held accountable for all funds entrusted to him/her on an assigned shift. Verifies all funds at the beginning and end of each shift. Ensures accountability of all transactions through verification and documentation of exchanges. Verify correct amounts of loose and bundled money. Conducts coin, and coupon transactions for guests and Slot personnel. Redeems various marketing promotion coupons. Provides prompt, friendly and courteous service to all guests and employees in a confidential manner. Acts as a source of information for guests or refers guests to the appropriate personnel/ facility. Prepares hand-paid jackpots and hopper fills through Bull Durham's Slot Data System. Issues jackpots and hopper fills to appropriate Slot personnel. Count revenue for kitchen and bar and prepares deposit slips. Must pull bags of coin off jet sort. Cashes personal, payroll checks and obtains cash advances on credit cards for patrons. Process new check cashing applications and cash checks according to proper procedure. Balances all money transactions and paperwork. Must be able to stand for long periods. Develops customer loyalty by delivering unparalleled guest interactions. Capable of handling routine customer complaints and incidents and exhibits the appropriate discretion to identify situations that require the attention of supervisory personnel. Well versed in the various property events and relays same to slot players. Keeps casino cashiers area clean, secure, and well maintained. Responds appropriately and professionally over the radio. Understands and complies with company and departmental directives, policies and procedures. Always presents oneself as a credit to Bull Durham and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Ensures required gaming license is valid and up-to-date. OTHER JOB FUNCTIONS: Ability to work in a small areas with up to four other people. Ability to maintain composure. Ability to work as part of a team. Lift, carry, push or drag items of up to 50 lbs. Ability to work standing and walking for long periods of time. Ability to reach and use frequent and repetitive arm movements while performing assigned duties. Works in an environment which may have bright lights and high noise level. Ability to enter/retrieve data into a computer. Ability to maintain all records in a neat and legible manner. Ability to perform basic math including addition, subtraction, multiplication and division. Ability to count currency and coin. Fluent and literate in basic English. Responsible for the security of keys, radio, employee card. Responsible for completing all required regulatory and company operational logs/forms correctly. Must have knowledge or the ability to obtain knowledge of casino rules, procedures, and regulations pertaining to Cage Operations. Must be willing to work nights, weekends, and holidays and work overtime as needed. Must present a well-groomed and professional appearance. Ensure all customers are of legal gaming age. Must be 21 years of age and be able to obtain a State of Colorado Gaming License. TEAMWORK AND VALUES: Must be able to get along with co-workers and work as a team. Offers support and expertise to newer Bull Durham employees. CUSTOMER SERVICE: Sincerely greets, welcomes and introduces self to all guests; uses guest name to create a personalized service experience; celebrates the win, offers a warm farewell. Promotes and generates new membership into the Sharpshooter program. Introduces the Sharpshooter Club to new players by providing guest w th information regarding program services and benefits. REPORTS TO: Key Manager NOTE: This list of essential functions, other duties, mental and physical demands, requirements and licenses is not meant to be exhaustive. Management reserves the right to revise job descriptions and to require other tasks be performed when the circumstances of the job change. DATE: 12/12/2021