Business Analyst Job at Tech Mahindra in Greensboro

About Us:

At Tech Mahindra (Tech Mahindra | Connected World, Connected Experiences), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer 'experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest.

Extraordinary is when experiences come together a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.

Job Title: Business Analyst

Location: Greensboro, NC

Onsite/ Remote: Day 1 Onsite at customer location

The pay range for this role is $66500- $95000 Range per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience, and location of the candidate.

Job Description: Business Analys with Automotive

(Job posted at the Principal Level due to Template not available at the Senior Level for IT BA. Please submit candidates at the Senior Level.)
As a Senior Business Analyst you will be involved in one or several of the following activities: stakeholder requirements elicitation, end user studies, process definitions, pre-studies, modelling, and design to find the optimal solution and requirements management of our business and technical solutions as well as manage backlog items. In this role you will be expected to gain a deep understanding of our business goals and stakeholder needs when working with various local and global business processes, services, and solutions.

Main responsibilities:
Handle customer contact to conduct requirements elicitation
Perform end user studies and end user evaluation to secure that important user needs are met with the prototype or working solution
Perform prototyping, which is designed to meet user needs and goals
Responsible for securing that the requirements can be understood by both Business and IT and used by application development team.
Document the requirements in Jira entries, support management of the backlog and running scrum ceremonies.
Support the Test Lead with organizing and leading User Acceptance Demo and User Acceptance Test meetings as needed.
Support prioritization of scope based on end user needs and business value
Initiate communication channels for end users to ensure that everyone working with the solution understands for whom the solution is created and their needs
Support the consistency with global processes and application use
Propose changes that make the software product more efficient and/or reduce operation or maintenance cost
Continuously work to improve existing ways of working
Facilitate workshops locally or globally
Lead business change initiatives

Required Competencies:
8+ years of experience as a Business Analyst or Solutions Engineer working in an Agile environment with Agile methodologies
Experience in creating and working with roadmap planning
Elicitation techniques knowledge
Analytical thinking and problem-solving mindset
Confident and strong communication skills both oral and written in English.
Ability to run meetings and workshops
Excellent documentation skills
Team player must be able to work with people at different levels of the organization and in a global team
Software development and/or maintenance experience would be appreciated
Experience in application data modeling, activity diagrams is beneficial
Experience using Confluence and Jira a must
CCBA, CBAP certification is a plus

Project experience in one or more of the following is a plus:
Process development
Change management
Service development
CRM
Telematics
Identity management
eBusiness

"Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely based on their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com."

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise . We are a USD 4.9 billion company with 121,840+ professionals across 90 countries, helping over 935 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is the highest ranked Non-U.S. company in the Forbes Global Digital 100 list (2018) and in the Forbes Fab 50 companies in Asia (2018).