Business Analyst - P&C Insurance Job at K&K Global Talent Solutions Inc.

Description:

Looking for an experienced Insurance Business Analyst to work closely with stakeholders to define, analyze, and document business requirements for insurance-related systems and processes. This role will involve understanding insurance business workflows, translating business needs into technical requirements, and collaborating with development teams to ensure the delivery of high-quality insurance solutions.

Key Responsibilities

Requirements Gathering: Lead the process of gathering and documenting detailed business and functional requirements for insurance-related projects, such as policy, claims, billing, and underwriting.

Stakeholder Collaboration: Engage with internal and external stakeholders, including product managers, insurance agents, underwriters, and technical teams, to elicit requirements and clarify project objectives.

Process Analysis and Improvement: Analyze current insurance business processes, identify inefficiencies, and suggest improvements to streamline operations and optimize workflows.

Documentation: Create clear, concise, and comprehensive documentation, including requirement specifications, process flows, user stories, and acceptance criteria.

Solution Design Support: Work closely with development teams to provide insights into insurance workflows and help design solutions that meet business and regulatory requirements.

Testing and Validation: Collaborate with QA teams to ensure requirements are met in test cases; participate in UAT (User Acceptance Testing) to confirm solutions meet business needs.

Project Support: Assist project managers and teams by tracking requirement changes, supporting implementation, and ensuring timely project delivery.

Required Skills and Qualifications

Bachelor's Degree in Business, IT, or a related field; insurance certifications or designations (e.g., CPCU, AINS) are a plus.

3-5 years of experience as a Business Analyst, preferably within the insurance industry (auto, health, life, or P&C).

Knowledge of Insurance Processes: Understanding of insurance principles, including policy lifecycle, claims processing, billing, and underwriting.

Technical Acumen: Familiarity with insurance software solutions, preferably Guidewire, Duck Creek, or similar.

Analytical Skills: Strong analytical and problem-solving abilities, with an eye for detail in requirement specification and process analysis.

Communication Skills: Excellent written and verbal communication skills, with the ability to explain complex insurance concepts to non-technical audiences.

Tools Proficiency: Proficient in tools like Microsoft Office Suite, Visio, Jira, and Confluence for documentation, process modeling, and project tracking.

Adaptability: Ability to work in a fast-paced environment and manage multiple priorities with a proactive approach.