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Rise Life Services

QA/Compliance/Risk Management Specialist

Rise Life Services, Riverhead, New York, United States, 11901


QA/Compliance/Risk Management Specialist

Job Details

Job Location

Main Office - Riverhead, NY

Position Type

Full Time

Salary Range

$62,949.00 - $64,000.00 Salary/year

Description

QA/Compliance/Risk Management Specialist / Job Description:

Job Responsibilities:

The primary role is prevention of abuse/neglect for the individuals we support by training and empowering team members. Always maintains a high level of confidentiality.

Another primary role is to ensure internal support visit are occurring as well as billing audits.

This position requires multi-tasking, prioritizing tasks, and effective communication.

When assigned it is your responsibility to complete thorough investigations and to always maintain professionalism.

Generates assigned thorough investigative reports- upload final reports to varying databases timely and ensure CAP sections are uploaded, minutes, and documents including statement and documentary evidence.

Complete satisfaction surveys on annual basis and during internal support visits.

Participate in the quarterly OPWDD and MH occurrence meetings.

Maintains all fields within the IRMA, NIRMS and WISR data bases. Starts investigation and completes investigations thoroughly, including preliminary and final reports.

Types up reports and ensures thorough investigations and safeguards are implemented at the onset of the investigation.

Foster’s and maintains professional contact(s) with OPWDD, OMH, JC liaison, Law Enforcement, etc.

Provides support and at times onsite trainings on prevention abuse/neglect, incident reporting HIPPA, and Corporate Compliance.

24/7 on call availability for the immediate triage and investigation of deaths, serious reportable incidents, allegations of abuse/neglect. You are expected to be available to respond to calls within a reasonable short timeframe (no more than 20 minutes) and be ready to report to location if deployment is required.

Maintains an agency phone for on call and off hours triage needs.

Participates in monthly Quality Assurance task force meetings.

Attends month IRC meetings and Human Rights meetings.

This position will also require some cross training on internal support visits and compliance matters.

This position requires flexing hours based on the needs of the department.

All other duties as assigned by the Director of Quality Improvement/CCO.

Qualifications

Bachelor’s degree in human service field and/or a degree in criminal justice, etc. 3-5 years’ experience in OPWDD and/or OMH field. A trained OPWDD/MH Investigator with certification. Knowledge of IRMA, NIRMS, WISR, OPWDD, Justice Center, and most importantly committed to protecting vulnerable people. Proficient in computer skills Organization and multitasking skills preferred. Professionalism and effective communication skills are mandatory. Confidentiality is critical to this role. This position is team oriented, and is in alignment with the rights of all vulnerable people as well as the team members who work directly to support their goals.