Camping World Holdings, Inc.
IT Lead - Applications
Camping World Holdings, Inc., Lincolnshire, Illinois, United States, 60069
We are seeking a skilled and motivated IT Lead to join our team to oversee the technology platforms and applications that support the company's legal, financial and accounting operations. The IT Applications Lead will play a critical role in supporting the organization's applications supporting various functions such as Legal, Finance, Accounting, HR, etc.. This position will manage the day-to-day operations, maintenance, and enhancements of key applications, and collaborate with various stakeholders to implement system improvements and ensure data integrity, performance, and compliance.
Responsibilities:
Lead system enhancements, configuration changes, and updates to improve the performance of Legal, finance, accounting, HR, etc. applications. Analyze user requirements and collaborate with business teams to implement new features or process improvements. Provide technical support for multitude of applications, including ERP platforms, reporting tools, Concur, Qualtrics and other related applications. Troubleshoot and resolve issues related to system functionality, performance, and integration with other systems. Ensure timely resolution of user issues by managing support requests and working closely with vendors for escalated support. Perform regular system maintenance, upgrades, and patch management to ensure system stability and security. Ensure data accuracy and integrity within finance and accounting systems, including reconciling data between systems and validating reports. Collaborate with business stakeholders to create and modify reports, dashboards, and analytics within supported applications. Assist in the planning and execution of IT projects including system enhancements, upgrades, and integrations. Collaborate with cross-functional teams to ensure project timelines, deliverables, and goals are met. Manage data migration processes during system implementations, upgrades, or integrations. Implement and maintain security controls to protect data and ensure proper access management. Work with internal and external auditors to support application audits and provide necessary documentation. Manage vendor relationships to optimize service levels and ensure adherence to agreed service level agreements (SLAs). Identify opportunities to enhance processes through automation and system improvements, leveraging technologies such as RPA (Robotic Process Automation) or AI-driven analytics. Qualifications:
Bachelor's degree in computer science, Information Technology, or a related field. 5+ years of experience of leading and supporting IT systems, with a strong focus on financial, legal, HR, etc. applications (e.g., ERP systems such as SAP, Oracle, etc.). Proven experience managing the lifecycle of applications, including deployment, maintenance, and end-user support. Hands-on experience with multiple applications such as SAP Concur, Qualtrics, etc. and with ERP systems (SAP, Workday, Oracle, etc.), reporting tools, SharePoint, etc. Strong analytical and problem-solving abilities, with the capability to translate business needs into technical solutions. Experience working in a cross-functional environment, with strong communication skills to interact with non-technical stakeholders. Proven experience troubleshooting and resolving technical issues in various applications.
General Compensation Disclosure:
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below.
Pay Range: $108,360.00-$162,540.00 Annual In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Responsibilities:
Lead system enhancements, configuration changes, and updates to improve the performance of Legal, finance, accounting, HR, etc. applications. Analyze user requirements and collaborate with business teams to implement new features or process improvements. Provide technical support for multitude of applications, including ERP platforms, reporting tools, Concur, Qualtrics and other related applications. Troubleshoot and resolve issues related to system functionality, performance, and integration with other systems. Ensure timely resolution of user issues by managing support requests and working closely with vendors for escalated support. Perform regular system maintenance, upgrades, and patch management to ensure system stability and security. Ensure data accuracy and integrity within finance and accounting systems, including reconciling data between systems and validating reports. Collaborate with business stakeholders to create and modify reports, dashboards, and analytics within supported applications. Assist in the planning and execution of IT projects including system enhancements, upgrades, and integrations. Collaborate with cross-functional teams to ensure project timelines, deliverables, and goals are met. Manage data migration processes during system implementations, upgrades, or integrations. Implement and maintain security controls to protect data and ensure proper access management. Work with internal and external auditors to support application audits and provide necessary documentation. Manage vendor relationships to optimize service levels and ensure adherence to agreed service level agreements (SLAs). Identify opportunities to enhance processes through automation and system improvements, leveraging technologies such as RPA (Robotic Process Automation) or AI-driven analytics. Qualifications:
Bachelor's degree in computer science, Information Technology, or a related field. 5+ years of experience of leading and supporting IT systems, with a strong focus on financial, legal, HR, etc. applications (e.g., ERP systems such as SAP, Oracle, etc.). Proven experience managing the lifecycle of applications, including deployment, maintenance, and end-user support. Hands-on experience with multiple applications such as SAP Concur, Qualtrics, etc. and with ERP systems (SAP, Workday, Oracle, etc.), reporting tools, SharePoint, etc. Strong analytical and problem-solving abilities, with the capability to translate business needs into technical solutions. Experience working in a cross-functional environment, with strong communication skills to interact with non-technical stakeholders. Proven experience troubleshooting and resolving technical issues in various applications.
General Compensation Disclosure:
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below.
Pay Range: $108,360.00-$162,540.00 Annual In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.