Hustle Notice Biz
Hustle Notice Biz is hiring: Customer Service Rep in Tampa
Hustle Notice Biz, Tampa, FL, US
Job Description
Job Description
Description
Key Responsibilities
Skills, Knowledge and Expertise
Benefits
The Entry Level Customer Service Rep will serve as the primary point of contact for customers, assisting with inquiries, processing orders, and resolving issues in a friendly and efficient manner. The ideal candidate is customer-oriented, solution-driven, and eager to help our customers experience the value of sustainable practices.
Salary: $19.50 - $27.00 per hour
Location: Tampa, FL
Salary: $19.50 - $27.00 per hour
Location: Tampa, FL
Key Responsibilities
- Answer customer inquiries via phone, email, and chat with professionalism and enthusiasm.
- Process orders, exchanges, and returns, ensuring customer satisfaction and accuracy.
- Resolve customer concerns by providing helpful solutions and troubleshooting any issues.
- Maintain up-to-date knowledge of Exchangadisc’s products, policies, and sustainability initiatives.
- Document customer interactions and feedback in the company’s CRM system.
- Work closely with other departments to ensure smooth order fulfillment and delivery.
Skills, Knowledge and Expertise
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in Microsoft Office Suite and basic familiarity with CRM software.
- Ability to work independently and as part of a collaborative team.
Benefits
- Competitive salary commensurate with experience.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off, holidays, and sick leave.
- Opportunities for professional growth and development.
- Collaborative and welcoming team environment.