NETWORK ADMINISTRATOR

SOME OF OUR EMPLOYEE BENEFITS: Tuition Reimbursement to Advance Your Education Paid Time Off & Federal Holidays On-Site Fitness Center (Operations Building) Partial Reimbursement for Gym Memberships Professional Development & Leadership Programs 401(k) Retirement Plan with up to a 5% Match and an additional 5% Profit Sharing Health Savings Account, Dental Coverage, Vision Short-Term and Long-Term Disability at no cost to Employees . . . AND MORE SUMMARY: The Network Administrator is involved in the administration, configuration, implementation, modification, improvement, and day-to-day support of credit union network devices as well as troubleshooting/supporting end user systems. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Primary administrator for network infrastructure systems; assists IT Manager and/or AVP of Information Technology with budget requirements, preparing SOW’s and coordinating with vendors when necessary on system management, implementation and problem resolution. Under general supervision, configures, maintains and implements network router, switch, firewall and required supporting applications in accordance to standards. Assists in the administration of network services including DHCP, DNS, IPAM, AAA. Provides Tier II/III support for network services including branch connectivity, remote VPN access, LAN, WAN, firewall, virtual environment, data storage, and campus networks. Provides off-hours support when necessary of network infrastructure. Under general direction, implement and maintain campus and remote switching environment; maintain private WAN, SDWAN, ADVPN and DMVPN connections, routing and connectivity; assist with maintaining circuits with service providers. May assist in the deployment, troubleshooting and support of end user workstations. Assists with data and voice circuit vendors to resolve outages or implement new service. May assist in support of Tier I helpdesk. Travels to branch locations to install/maintain equipment or software. Prepares technical documentation including deployment guides, troubleshooting guides, systems architecture documents, etc. Administers the wireless network infrastructure. Assists the Telecomm and Network Administrator with Tier II support and administration of the Avaya PBX/VoIP telephony environment. As directed, deploy new systems/technologies under supervision of the Information Technology Manager or AVP of Information Technology. Other duties as assigned. SUPERVISORY RESPONSIBILITIES: No requirement PERFORMANCE STANDARDS: A minimum amount of downtime for any device, server, or PC is an essential standard of performance. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regulatory Requirements: Your position has specific procedures that must be followed to comply with Privacy Act, Office of Foreign Assets Control (OFAC), and Bank Secrecy/Patriot Act. You will receive annual training to keep you current on any changes to these policies/procedures to assure compliance. Failure to comply with procedures may cause termination of your position as well as possible monetary penalties from the federal regulatory agency. EDUCATION and/or EXPERIENCE: A bachelor's degree in Computer Science or related field preferred; or an equivalent combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions. The position requires experience installing and maintaining network equipment including but not limited to: routers, switches, firewalls, security software/appliances, VPN access. Associate level understanding of basic network principles (e.g., TCP/IP, OSI model, routing protocols, etc.) is required. Telephony (voice and data) experience is preferred. Experience with the following products/vendors/solutions is highly preferred: Cisco (routers, switches, firewalls), Fortinet (Firewalls, SDWAN appliances, FortiExtenders), Fortinet ADVPN, Cisco ISE (Identity Services Engine), Cisco DMVPN, OSPF, EIGRP, BGP, Avaya.