Business Systems Analyst

Job Title: Business Systems Analyst Location: Hybrid, 2-3 times / WEEK Client: Santa Clara County or County of Santa Clara Address: San Jose, CA Interview Mode: VIDEO DEADLINE TO SUBMIT: Thursday, 10/19/2023, 5 pm Pacific Overview: BSA will perform system configuration, custom development, and report writing within the Accela System. Required Skills & Abilities: Technical Skills: • JavaScript Development • Accela Civic Platform & Citizen Access Administration and Configuration • Accela EMSE scripting • Accela Construct API and web services. • Accela Civic Platform integration with third-party applications Functional Requirements: • Apply business analysis principles and practices. • Proficient at gathering, documenting, and clarifying software requirements. • Ability to work independently with minimal supervision, delivering high-quality software on time and within budget. • Strong verbal and written communication skills for effective collaboration. • Positive attitude and customer-centric approach. • Reliable and punctual with a commitment to excellence. • Open to constructive feedback and a willingness to learn and improve. Desired Qualifications: • Collaborate effectively with multiple departments and follow documentation instructions. • Coordinate and participate in application upgrades and changes. • Document functions and changes to new or modified functionality. • Implement approved system enhancements, releases, and optimizations. • Participate in research to determine existing solutions within the organization. • Support end-user training by providing information and assistance to Instructional Designers. • Contribute to the development of formal business cases for proposed solutions. • Coordinate technical changes, verify testing results, and ensure compliance with technical and business standards. • Provide updates on issue fixes and planned updates and upgrades. • Troubleshoot application issues and system errors, escalating when necessary. • Collaborate with the business to develop detailed user acceptance test cases and flows, including test plans, cases, protocols, and testing environments. • Attend meetings to review end-user feedback, workflow problems, system capabilities, and potential system enhancements. Best way to communicate is EMAIL. Thank you all.