Support Engineer

MUST have IIB, APIC & DataPower Lead and direct day-to-day activities of 365x24x7 Operations team, including specialists from L2 and L3 Application Support Lead team efforts to provide analysis and support for application issues. Responsible for meeting Service Level Agreements (SLA) for all incidents Lead and guide Application Support team with various technology background - IBM IIB, Data Power, APIC and WebSphere related issues. Responsible for meeting uptime requirements for all applications Mentor and train to perform troubleshooting and solve application related problems. Oversee the identification of application root-cause problems and resolutions. Strong experience in Middleware Development, of IBM Integration Bus 10.0 / ACE, WebSphere Message Broker, WebSphere DataPower XI50/52, XG 45 and API Connect. Development Experience in Message Flows, ESQL Statements, Message Sets, Pub/Sub applications Development experience using XML technologies: XSD, XSLT Message transformations, translation, validation for incoming messages Experience on Rest, Web services implementation, Compute node, http nodes, aggregation nodes, database integration nodes is a must Experience in designing and development of SOAP/REST based Web Services. Knowledge of API design standards, patterns, and best practices Understanding of DataPower services like multi-protocol gateways, web service proxies, firewalls Familiarity with JSON to XML, XML to JSON, and JSON to SOAP transformations using XSLT's Familiarity with implementing SLM's policies for throttling Familiarity in implementing OAuth2.0, SAML, and TLS 1.2 and mutual/2way SSL The candidates should have a strong focus on DataPower and APIC and would require extensive knowledge of various integration patterns and security standards, best practices, hands-on experience with administration and management of DataPower along with strong XSLT development skills Knowledge on Kafka, microservices and KONG-KONNECT is an added advantage Knowledge on Cloud areas ( OCP/GCP/AZURE) is an added advantage