Desktop Support (Oil and Gass Domain Knowledge Must)

Job Title: Desktop Support (Oil and Gass Domain Knowledge Must) Work Location: nnandale, VA (Onsite) Position Type: Full Time Permanent Relevant Experience (in Yrs): 5 Years Must Have Technical/Functional Skills: Strong knowledge of desktop/laptop hardware Good knowledge of Win 10, Win 11 & MS Office Knowledge of Mac OS is preferred. Understanding of daily operations and delivery processes pplication / software installation and trouble shooting. Knowledge / exposure on ticketing tools (Service Now) Windows system administration Strong Troubleshooting Skills Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc. Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc. Understanding of active directory, networking Hardware, operating system &a mp; software knowledge Strong understanding of AMDB and CMDB architecture