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Resource Informatics Group

Onsite - Salesforce Service Cloud Developer

Resource Informatics Group, Jersey City, New Jersey, 07390


Title: Salesforce Service Cloud Developer Start Date: ASAP Rate: $ Negotiable Duration: 6 months plus Location: NY/NJ - Onsite Over all salesforce development experience - 10 years Salesforce Service Cloud experience - 5 year Prefer locals Description: Salesforce developer with a focus on Service Cloud to join our Enterprise Applications team. In this role, you will work closely with our internal Business support and service stakeholders to deliver a world class application experience with our Salesforce platform. • nalyze complex business and systems requirements and provide technical solutions to meet the business needs • Design and develop Service Cloud solutions on our Salesforce org Salesforce platform • Partner with application and data developers on designs, models and best in class implementation • Develop applications using the Force.com platform (Apex classes/triggers, VisualForce pages, Web Services API), Angular JS, related web technologies (CSS3, HTML5, Ajax, JavaScript) and other enterprise programming languages such as Java • Integrate Salesforce with analytical platforms and other applications via integration tools using SOAP or REST web service protocols • Providing Tier 2 support for production issues, including fixes across platforms and on-call responsibilities working with production support team to ensure 24x7 availability of production systems • Manage heavy workloads and projects, many on a time-sensitive basis while still maintaining accuracy and strong attention to detail • Examples of desirable skills, knowledge, and experience • Solid understanding of and detailed experience with Salesforce.com architecture and API. 5 years of development experience Examples Of Desirable Skills, Knowledge And Experience • Strong experience writing Visualforce, Lightning Component, Apex classes and triggers with a proficiency in HTML, XML, JavaScript, SQL, CSS, Java and REST-based web services • Salesforce Certified Platform Developer, Service Cloud Consultant, App builder certification strongly desired • Experience in building strong working relationships with business partners, application users, project managers, internal IT team, external application consultants • Demonstrated ability to deliver on Salesforce project requirements and lead operations support, by working with development, integration, and admin team. • Experience implementing and managing large Salesforce projects such as transitioning to Salesforce Lightning, implementation of Service Cloud, variety of different support channels and case routing rules • Experience with sensitive data and creating systems that meet the security and compliance needs that come with the management/ownership of sensitive data • Highly organized, results-driven, with exceptional attention to detail • Has expertise in developing and preparing use cases, functional specifications, and technical requirements • bility to understand and represent the needs of the end user in a software development environment • Experienced in implementing and sustaining best of breed SaaS applications implementations in an enterprise environment • Strong consultative and advisory skills • Excellent written and verbal communications • Experienced in working with both internal and system integrator teams for development • Experience with Jira and Google Suite • Experience in supporting internal and external auditors with SOX ITGC, SOD