Internal Controls Coordinator

The Department of Developmental Services (DDS) has an immediate opening for an Internal Controls Coordinator. The selected candidate will work under the direction of the Assistant Director of Internal Controls and sit in the Bureau of Program Integrity (BPI). The incumbent will monitor, develop, and support the department's internal controls and fiscal practices. This individual will conduct reviews of provider agencies' client funds procedures and contracted services provision, assess risks, and recommend improvements in departmental procedures and transactions. The Internal Controls Coordinator will also support information technology (I.T.) infrastructure projects and serve as a liaison between field staff and BPI. Duties and Responsibilities (these duties are a general summary and not all inclusive): Conducts administrative reviews and develops action plans in response to allegations of fraud and/or financial abuse of service recipients. Serves as liaison between field staff and the Bureau of Program Integrity; Communicates Bureau initiatives to the field and relays concerns, initiatives, and suggestions to the Bureau management team. Designs and conducts contract administration reviews of provider agencies’ service provision and billing. Supports the department in implementing SNAP by ensuring compliance with all established policies and procedures and providing support and assistance. Works closely with area, regional and central office staff around flexible purchases through the self-direction and family support programs. Provides project management support for I.T. projects which will provide essential infrastructure for the department. Provides technical assistance, supports, and training with systems and applications such as Access, Excel, databases etc., to ensure the most accurate and efficient information is collected and maintained for compliance and tracking purposes. Aggregates, organizes, and analyzes data to support the Bureau of Program Integrity's work in monitoring DDS operations for effectiveness, fraud risk and procedural fidelity. The Program Coordinator III (PC III) will be assigned other duties/ oversight projects as needed. Required Qualifications Excellent written and verbal communication skills. Ability to exercise sound judgment, attention to detail, and adaptability while maintaining a hands-on and proactive approach. Must have excellent computer skills with proficient usage of existing databases and the ability to create new ones. Must be able to enter, coordinate, collect and analyze large amounts of data so that recommendations can be made to the senior leadership team. Expertise in MS Access and Excel, as well as developing graphs, charts, reports, and tables, is also required. Strong budgeting and finance skills; capacity to retrieve data from outside sources and manage data appropriately. Demonstrated ability to write clearly and concisely, express thoughts clearly and develop ideas in a logical sequence, and ability to assemble items of information in accordance with established procedures. Proven organizational and prioritizing skills; Knowledge of the methods of general report writing. - Ability to work in a team setting and in group situations. In depth knowledge and adherence to the techniques used in evaluating corrective measures and reporting compliance to policies and regulations. Capacity to maintain a high level of confidentially. Preferred Qualifications Three (3) years of experience in business administration, business management or public administration. Familiarity with the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing assigned unit activities. Knowledge of DDS regulations, principles, and mission. The terminology and abbreviation. Demonstrated knowledge of organizational structure and functions of the assigned agency. Skilled in presenting self in a favorable way to reflect the agency and profession. To Apply: Please upload a cover letter and resume for the Internal Controls Coordinato r requisition. About the Department of Developmental Services The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 41,000 vulnerable individuals throughout their lifetimes, providing a spectrum day, employment, and residential supports. The agency directly oversees and manages over $2.74 billion in public funds ($2.44 operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government. For more information about our agency and programs visit:www.mass.gov/dds Pre-Offer Process: A criminal history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visithttp://www.mass.gov/hhs/coriand click on "Information for Job Applicants." Recommended candidates must successfully complete pre-employment screening which includes: Disabled Persons Protection Commission (DPPC) Abuse Registry Search:https://www.mass.gov/info-details/dppcabuser-registry Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services.http://www.mass.gov/hhs/cori National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. -https://www.mass.gov/lists/dds-fingerprint-background-checks Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided the selected candidate(s) is subject to the Massachusetts Public Records law and may be published on the Commonwealth's website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link, and complete the Reasonable Accommodation Online Request Form. For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance. For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. 4. First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience. II. A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience. III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. NOTE: No substitutions will be permitted for the required (B) experience. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Administrative Services Organization: Department of Developmental Services Title: Internal Controls Coordinator Location: Massachusetts-Waltham - 465 Waverly Oaks Rd Requisition ID: 240009V5