Customer Service Representative Job at Sherman Schrock-Farmers Insurance Agency

Are you looking to break into the insurance industry? We want highly motivated and determined job seekers to APPLY TODAY. No matter your experience, we'll invest in your success. We understand that it takes time to develop the proper skills and understanding, and to excel in this field. We provide our new Customer Service Representatives with ongoing training and support on their path to success so they can best serve our customers!

Hourly Base Salary + Bonus Opportunities

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Evenings Off

Career Growth Opportunities

• Process customer policy change requests.
• Maintain and manage marketing programs
• Secure all Trailing Documents from customers.
• Complete Evidence of Insurance requests.
• Document each customer contact in Apex.

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Professional phone etiquette.
• Follow through and exceed current and prospective client expectations.