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Protecht, inc.

Marketing Manager

Protecht, inc., San Francisco, California, United States, 94199


Protecht is reinventing refunds, striving to make every experience refundable. Our strength lies in our proprietary Software-as-a-Service (SaaS) embedded refund protection platform, allowing us to aggregate significant distribution while providing a top-tier digital purchasing experience for event organizers, booking platforms, ticketing systems, and end consumers. Our e-commerce solution is embedded in millions of carts monthly and backed by AM-best-rated insurers. Role Overview: Protecht seeks a versatile Marketing Manager with a unique blend of marketing strategy development, content creation, and campaign management skills to join our Go-To-Market (GTM) team. This is a unique opportunity to be a one-person marketing powerhouse, shaping impactful campaigns that drive engagement, brand awareness, and revenue growth. Key Responsibilities: Campaign Creation & Management:

Collaborate with the GTM team to design and implement end-to-end marketing campaigns that support new feature launches, customer acquisition, and retention initiatives. Plan, create, and execute digital and email campaigns aligned with business objectives. Analyze campaign performance metrics to optimize strategies and report on ROI. Work cross-functionally with Sales, Product, and Customer Success teams to gather insights and tailor campaigns for maximum impact. Manage marketing projects from concept to completion, ensuring timely delivery and alignment with GTM priorities. These will include but are not limited to - promotional events (conferences, partner events, industry events, networking opportunities, etc.), product launches, newsletters etc.

Content Creation & Copywriting:

Write compelling copy for digital ads, social media posts, email marketing, event marketing, and blog content. Develop messaging that effectively communicates our value proposition and resonates with our target audience. Produce client success stories & manage press releases when new clients go live on our platform. Support the conceptualization and design of internal and external marketing collateral, including writing copy for digital marketing, and other creative content. Support production of client-facing presentations, including graphic design leadership, content development sessions, and coordination with technical or other communications staff. Maintain version control of presentations by ICP and prospect size.

Visual Design Implementation:

Partner with our UI engineer to design eye-catching graphics and visuals for digital and print materials, including social media assets, email templates, landing pages, proposals, and presentations. Maintain brand consistency across all marketing materials.

Market Research & Analysis:

Conduct market research to identify trends, audience preferences, and competitive positioning. Monitor competitors’ marketing activities and report findings to the GTM team.

Qualifications: 3+ years of experience in marketing, with a strong portfolio in campaign management, design and copywriting. Proficiency in graphic design tools (e.g., Adobe Creative Suite, Canva) Hubspot experience a big plus Excellent written and verbal communication skills. Experience with marketing automation tools, analytics platforms, and CRM systems. Ability to thrive in a fast-paced, self-starter environment and handle multiple projects independently. This is a remote position. Travel to Protecht Hubs in Phoenix, San Francisco, Denver, Los Angeles, Austin, or Chicago may be required as necessary. What We Offer: Fully remote working environment Competitive salary and equity opportunities Unlimited paid time off Generous medical, dental, and vision benefits Reliable annual bonus program Exceptional 401k Match $100/month for Event Ticket Purchase

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