Bally's
Labor Relations Manager
Bally's, Chicago, Illinois, United States, 60290
About Bally’s:
Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!
Bally’s Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago’s status as a world-class city.
A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you!
Job Summary:
As the Labor Relations Manager, you will support all aspects of labor relations and employee relations.
Duties and Responsibilities:
Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere. Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations. Responsible for interpretation and application of the company’s established policies and procedures regarding employee relations matters. Review all written documentation to ensure fair and consistent application of the policy. Be the catalyst between the department, team members, and the Union. Work on conflict resolution and support the grievance process, mediation, and possible arbitration. Liaison with team members (coaching) and managers when appropriate. Respond to unemployment insurance notices. Conduct team member relation investigations and partner with leadership on performance improvement documentation. Ensure department adheres to all regulatory, departmental, and company policies and procedures. Assist with timely notification to IGB of all employment separations and monthly EEO-1 report for new hires. Assist department leadership with all FMLA/LOA requests. Partner with leadership regarding engagement surveys results to create an action plan. Monitor monthly turnover reports. Take action to decrease turnover and maintain retention goals. Monitor department standards, guidelines, and objectives. Review and analyze any grievances filed with HR and partner with senior leadership to create resolution. Take a lead role in the development and implementation of Human Resources policies and procedures to ensure that such policies and procedures embrace the company's employee relations philosophies and that they are executed consistently, fairly, and equitably. Consult with legal and senior leadership to interpret employment laws (FLSA, EEOC, etc.) for application to specific employee relations situations. Assist in team member programs and events. Perform other duties as assigned. Qualifications:
3-5 years of experience in employee & labor relations is mandatory. Casino industry experience strongly preferred. Bachelor's Degree and/or work experience equivalent. Excellent written and verbal communication skills in regards to employee/labor relation situations. Strong administrative, organizational, and decision-making abilities. Ability to lead, influence without authority, and coach for success. Ability to obtain and maintain all necessary Illinois State Gaming licensing. Must be 21 years of age or older. Physical Demands:
Regularly required to see, talk, hear, walk, sit, and stand. Frequently required to use hands to handle, feel, and reach. Occasionally required to stoop. Occasionally lift and/or move up to 30 pounds. Work Environment: The work environment contains bright lights, loud noise, and stressful situations.
#J-18808-Ljbffr
Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere. Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations. Responsible for interpretation and application of the company’s established policies and procedures regarding employee relations matters. Review all written documentation to ensure fair and consistent application of the policy. Be the catalyst between the department, team members, and the Union. Work on conflict resolution and support the grievance process, mediation, and possible arbitration. Liaison with team members (coaching) and managers when appropriate. Respond to unemployment insurance notices. Conduct team member relation investigations and partner with leadership on performance improvement documentation. Ensure department adheres to all regulatory, departmental, and company policies and procedures. Assist with timely notification to IGB of all employment separations and monthly EEO-1 report for new hires. Assist department leadership with all FMLA/LOA requests. Partner with leadership regarding engagement surveys results to create an action plan. Monitor monthly turnover reports. Take action to decrease turnover and maintain retention goals. Monitor department standards, guidelines, and objectives. Review and analyze any grievances filed with HR and partner with senior leadership to create resolution. Take a lead role in the development and implementation of Human Resources policies and procedures to ensure that such policies and procedures embrace the company's employee relations philosophies and that they are executed consistently, fairly, and equitably. Consult with legal and senior leadership to interpret employment laws (FLSA, EEOC, etc.) for application to specific employee relations situations. Assist in team member programs and events. Perform other duties as assigned. Qualifications:
3-5 years of experience in employee & labor relations is mandatory. Casino industry experience strongly preferred. Bachelor's Degree and/or work experience equivalent. Excellent written and verbal communication skills in regards to employee/labor relation situations. Strong administrative, organizational, and decision-making abilities. Ability to lead, influence without authority, and coach for success. Ability to obtain and maintain all necessary Illinois State Gaming licensing. Must be 21 years of age or older. Physical Demands:
Regularly required to see, talk, hear, walk, sit, and stand. Frequently required to use hands to handle, feel, and reach. Occasionally required to stoop. Occasionally lift and/or move up to 30 pounds. Work Environment: The work environment contains bright lights, loud noise, and stressful situations.
#J-18808-Ljbffr