The People Concern
PSH+ Support Specialist (Tues-Sat, 12:30pm-9pm)
The People Concern, Los Angeles, California, United States, 90079
Job Title:
Support Specialist, Housing Department:
Housing Reports to:
Assistant Director, Project Based Housing Location:
6th Street Place, 401 E. 6th Street, Los Angeles, CA 90014 Schedule:
Tuesday to Saturday, 12:30 PM to 9 PM Status:
Full-Time, Non-Exempt, Non-Management Benefits:
Medical, Dental, Vision, Retirement Planning (403b), Employee Assistance Program (EAP), etc. SUMMARY The Support Specialist will function as part of a multi-disciplinary team and provide site-based therapeutic and intervention services to clients residing in Project-based Housing. These services include supporting the LVN by performing various care activities and by providing assistance with activities of daily living (ADLs). In addition, the Support Specialist will assist Case Managers in working toward goals created on each individual services plan to eliminate barriers to housing and health stability. The selected candidate will also be responsible for monitoring daily site activities and conducting wellness groups to create a sense of community and increase life skills. ESSENTIAL DUTIES & RESPONSIBILITIES Support orientation to permanent housing for new clients. Oversee housekeeping and hygiene guidelines in a trauma-informed manner. Work with LVN to support medical intervention plans. Collaborate with Case Managers to ensure appropriate and proactive client care. Work in collaboration with other Project-based Housing staff to maintain smooth operation of the housing site, which may include assisting with meal support, or other duties as assigned. Order office and program supplies, when needed. Facilitate client groups to assist with life skills development. Develop effective, trusting relationships with clients using a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care. Proactively create an inclusive and engaging environment to support clients' permanent housing retention and psycho-social rehabilitation. Work with on-site TPC leadership and supervisory staff to develop an effective working relationship with property management. Assist Property Management with client-related requests when appropriate. Intervene during crises to actively de-escalate situations, supporting safety for both staff and clients. Communicate effectively, and in a timely manner, with management, co-workers, and clients. Always maintain client confidentiality according to agency, state, and HIPAA laws. Report all statistics and outcome updates, as requested, for reporting purposes. Attend all case conference, staff meetings, and department trainings. Other duties as assigned. QUALIFICATIONS/REQUIREMENTS: High School diploma or GED strongly preferred. Minimum of one year experience providing services to individuals that have a history of homelessness, mental illness, or are dually-diagnosed. Demonstrated knowledge of issues faced by a culturally diverse population. Proficiency in Word, Excel, and Outlook required. WORK ENVIRONMENT: Field (may need to travel) and indoor office environment. On occasion walk or drive to different local sites. Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds. Will necessitate working in busy and at times loud environments. Will be exposed to elements like cold, heat, dust, noise, and odor. May need to bend, stoop, twist, and sit throughout the day. Able to thrive in a work environment emphasizing teamwork and collaboration. EXPECTED BEHAVIORS OF ALL STAFF Act as a role model. Demonstrate a sense of responsibility. Continuously learn and improve. Acknowledge your own areas of improvement. Hear and provide honest, specific and direct feedback. Create an environment where everyone is welcomed, valued, and respected. Collaborate. Equal Opportunity Employer The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status, or any other status protected by federal, state or other applicable laws. About the People Concern The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence. With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn. The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities. Benefits & Perks Medical Insurance Vision Insurance Dental Insurance Retirement Planning (403b) & Matching Paid Holidays Paid Vacation Days Paid Sick Days Employee Assistance Plans (EAP) TELUS Health Flexible Spending Account (FSA) Basic Life / Accidental Death & Dismemberment (AD&D) Voluntary Short- and Long-Term Disability Voluntary Pet Insurance Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More The People Concern University & Certificates Corporate Discounts Other details Pay Type:
Salary Min Hiring Rate:
$20.00 Max Hiring Rate:
$20.00 Travel Required:
Yes Required Education:
High School Job Start Date:
Monday, September 9, 2024 Apply Now
#J-18808-Ljbffr
Support Specialist, Housing Department:
Housing Reports to:
Assistant Director, Project Based Housing Location:
6th Street Place, 401 E. 6th Street, Los Angeles, CA 90014 Schedule:
Tuesday to Saturday, 12:30 PM to 9 PM Status:
Full-Time, Non-Exempt, Non-Management Benefits:
Medical, Dental, Vision, Retirement Planning (403b), Employee Assistance Program (EAP), etc. SUMMARY The Support Specialist will function as part of a multi-disciplinary team and provide site-based therapeutic and intervention services to clients residing in Project-based Housing. These services include supporting the LVN by performing various care activities and by providing assistance with activities of daily living (ADLs). In addition, the Support Specialist will assist Case Managers in working toward goals created on each individual services plan to eliminate barriers to housing and health stability. The selected candidate will also be responsible for monitoring daily site activities and conducting wellness groups to create a sense of community and increase life skills. ESSENTIAL DUTIES & RESPONSIBILITIES Support orientation to permanent housing for new clients. Oversee housekeeping and hygiene guidelines in a trauma-informed manner. Work with LVN to support medical intervention plans. Collaborate with Case Managers to ensure appropriate and proactive client care. Work in collaboration with other Project-based Housing staff to maintain smooth operation of the housing site, which may include assisting with meal support, or other duties as assigned. Order office and program supplies, when needed. Facilitate client groups to assist with life skills development. Develop effective, trusting relationships with clients using a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care. Proactively create an inclusive and engaging environment to support clients' permanent housing retention and psycho-social rehabilitation. Work with on-site TPC leadership and supervisory staff to develop an effective working relationship with property management. Assist Property Management with client-related requests when appropriate. Intervene during crises to actively de-escalate situations, supporting safety for both staff and clients. Communicate effectively, and in a timely manner, with management, co-workers, and clients. Always maintain client confidentiality according to agency, state, and HIPAA laws. Report all statistics and outcome updates, as requested, for reporting purposes. Attend all case conference, staff meetings, and department trainings. Other duties as assigned. QUALIFICATIONS/REQUIREMENTS: High School diploma or GED strongly preferred. Minimum of one year experience providing services to individuals that have a history of homelessness, mental illness, or are dually-diagnosed. Demonstrated knowledge of issues faced by a culturally diverse population. Proficiency in Word, Excel, and Outlook required. WORK ENVIRONMENT: Field (may need to travel) and indoor office environment. On occasion walk or drive to different local sites. Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds. Will necessitate working in busy and at times loud environments. Will be exposed to elements like cold, heat, dust, noise, and odor. May need to bend, stoop, twist, and sit throughout the day. Able to thrive in a work environment emphasizing teamwork and collaboration. EXPECTED BEHAVIORS OF ALL STAFF Act as a role model. Demonstrate a sense of responsibility. Continuously learn and improve. Acknowledge your own areas of improvement. Hear and provide honest, specific and direct feedback. Create an environment where everyone is welcomed, valued, and respected. Collaborate. Equal Opportunity Employer The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status, or any other status protected by federal, state or other applicable laws. About the People Concern The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence. With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn. The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities. Benefits & Perks Medical Insurance Vision Insurance Dental Insurance Retirement Planning (403b) & Matching Paid Holidays Paid Vacation Days Paid Sick Days Employee Assistance Plans (EAP) TELUS Health Flexible Spending Account (FSA) Basic Life / Accidental Death & Dismemberment (AD&D) Voluntary Short- and Long-Term Disability Voluntary Pet Insurance Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More The People Concern University & Certificates Corporate Discounts Other details Pay Type:
Salary Min Hiring Rate:
$20.00 Max Hiring Rate:
$20.00 Travel Required:
Yes Required Education:
High School Job Start Date:
Monday, September 9, 2024 Apply Now
#J-18808-Ljbffr